Pro 40
USER GUIDE
Congratulaons on your purchase and welcome to the SteakAger family!
Every SteakAger product comes with a 1-year parts and labor warranty,
eecve as of original purchase date. Please retain proof of purchase to
obtain service under this warranty.
READ ALL INSTRUCTIONS BEFORE USE
For your safety and connued enjoyment of this product,
always read the instrucon manual before using.
Troubleshooting
Troubleshoong Guide
• When experiencing issues with your SteakAger refer to this
troubleshoong guide to diagnose the issue you are having. If unable
to resolve the issue aer going through this guide contact us at
www.TheSteakAger.com
19
OPERATING
INSTRUCTIONS
No Connecvity Through the App
• If you are having trouble connecng to the your SteakAger through the
mobile app use the below instrucons to diagnose.
• If you are receiving “Please wait 4 minutes for data to load” you may be
having a conncon issue.
1. If monitoring over bluetooth rst try to unplug and plug the 12vdc plug
back into the unit to reset the control board.
2. Check to be sure that the fans are running on the interior of the unit.
1. If all plugs are plugged into the Back Plate, but the fans arent running
with the 12vdc plugged in contact Technical Support.
1. If monitoring over WiFi, you may have lost connecon to your network.
2. Check in WiFi Conguraon in the sengs menu to be sure your network
is sll connected to your SteakAger.
1. If your network is connected but you are sll receiving and error
message, contact SteakAger Technical Support.
WiFi Connecvity Issue
Defrosng
• If you start to experience a frosng or icing instance with the unit follow
the below instrucon for proper defrost and troubleshoong.
• It is reccomended that the unit be shut down and allowed to defrost if
nessesary between ages.
1. When defrosng your PRO 40, remove the meat if any inside and place it
inside another fridge.
2. Unplug the PRO 40 and allow it to sit with the door open. Once you see
that the unit has been fully defrosted plug the PRO 40 back in and allow
it to get back to temperature then add the meat back to the fridge.
1. Never use a sharp object to chip at the back plate as this could
puncture the cold plate and damage the operaon of the unit.
Pro 40
USER GUIDE
Congratulaons on your purchase and welcome to the SteakAger family!
Every SteakAger product comes with a 1-year parts and labor warranty,
eecve as of original purchase date. Please retain proof of purchase to
obtain service under this warranty.
READ ALL INSTRUCTIONS BEFORE USE
For your safety and connued enjoyment of this product,
always read the instrucon manual before using.
Troubleshooting
Troubleshoong Guide
• When experiencing issues with your SteakAger refer to this
troubleshoong guide to diagnose the issue you are having. If unable
to resolve the issue aer going through this guide contact us at
www.TheSteakAger.com
19
OPERATING
INSTRUCTIONS
No Connecvity Through the App
• If you are having trouble connecng to the your SteakAger through the
mobile app use the below instrucons to diagnose.
• If you are receiving “Please wait 4 minutes for data to load” you may be
having a conncon issue.
1. If monitoring over bluetooth rst try to unplug and plug the 12vdc plug
back into the unit to reset the control board.
2. Check to be sure that the fans are running on the interior of the unit.
1. If all plugs are plugged into the Back Plate, but the fans arent running
with the 12vdc plugged in contact Technical Support.
1. If monitoring over WiFi, you may have lost connecon to your network.
2. Check in WiFi Conguraon in the sengs menu to be sure your network
is sll connected to your SteakAger.
1. If your network is connected but you are sll receiving and error
message, contact SteakAger Technical Support.
WiFi Connecvity Issue
Defrosng
• If you start to experience a frosng or icing instance with the unit follow
the below instrucon for proper defrost and troubleshoong.
• It is reccomended that the unit be shut down and allowed to defrost if
nessesary between ages.
1. When defrosng your PRO 40, remove the meat if any inside and place it
inside another fridge.
2. Unplug the PRO 40 and allow it to sit with the door open. Once you see
that the unit has been fully defrosted plug the PRO 40 back in and allow
it to get back to temperature then add the meat back to the fridge.
1. Never use a sharp object to chip at the back plate as this could
puncture the cold plate and damage the operaon of the unit.