WARRANTY
For guarantees please refer to the respective terms and conditions of
supply for your country.
The installation, electrical connection and first operation of this appli-
ance should be carried out by a qualified installer.
The company does not accept liability for failure of any goods
supplied which have not been installed and operated inaccor-
dance with the manufacturer‘s instructions.
WARRANTY - Australia only
Stiebel Eltron (Aust) Pty Ltd warrants the domestic range of heat pump
water heaters (WWK300 and WWK300 A) to be free from defects in mate-
rial and workmanship under normal use and service in accordance with
the following terms:
1. Repair or if necessary replace the water heater, or
2. Replace any component which falls within the warranty period as
specified below (subject to the conditions and exclusions thereafter
referred to)
~ 5 years for the cylinder and condenser
~ 2 years for the sealed refrigeration system, including compres-
sor, evaporator, valves and associated pipe work.
~ 1 year for all other componentry (electrical)
The above shall not apply to such water heaters or part thereof which,
in our opinion, have been subject to any accident, alteration, abuse or
misuse or have suffered any damage by flood, fire or act of God, or if
any repairs have been made or attempted to be made by any person or
persons not approved by us. The warranties shall not extend to any loss
suffered by, or resulting from, the non-operation of the water heater or
part thereof.
We will not incur any obligation or liability whatsoever under the war-
ranties for any damage or harm which may arise directly or indirectly
as a result of the water heater being installed by other than registered
qualified plumbers or being connected to a water or power supply not
in accordance with the regulations of the relevant electric, water and
health authorities.
The following items 1-5 are specifically excluded from the normal
terms of warranty.
1. Damage as the result of transportation, removal, or storage.
2. Damage due to connection to incorrect water supply, incorrect in-
stallation or faulty valve.
3. Damage or faulty operation due to foreign matter in the water sup-
ply.
4. Damage or faulty operation due to the corrosive elements in the
water supply and proper precautions not having been followed (eg,
anode inspection & change). Void of warranty can be even if anode
is changed with high minerals in the water or total dissolved sol-
ids exceeds 400 mg/L. Warranty void with use with bore, dams or
swimming pool water.
5. Damage or faulty operation due to incorrect installation where the
air flow, to and/or from the unit, is restricted or impeded
Not withstanding anything contained herein, the units shall continue to
be subject to any implied warranty provided by the Trade Practices Act
1974 (as amended) if and to the extent that the said Act is applicable
and prevents the exclusion, restriction or modification of that warranty.
This free service will apply, in principle, to metropolitan and other ac-
cessible areas. If the unit is located in a remote area an extra service
charge may be applicable due to travel.
Service costs by others are not covered by the Warranty and are at the
user's expense. In the event of any claim being made under the war-
ranty, it is the original purchaser's responsibility to provide evidence of
purchase and date of purchase.
A nominal service charge may be made should the appliance be found
to be in normal working condition and the problem located elsewhere.
STIEBEL ELTRON (AUST) PTY LTD
Unit 4, 109 Riverside Place
Morningside Q 4170
PH: 1800 153 351 - Fax: 07 3399 3344
ENVIRONMENT AND RECYCLING
Please help us to protect the environment by disposing of the
packaging in accordance with the national regulations for waste
processing.
New Zealand
PAREX INDUSTRIES LTD
5 Tolich Place
Henderson
Auckland
Tel: 09 836 6566, Fax: 09 836 6033
www.parex.co.nz
WARRANTY
For guarantees please refer to the respective terms and conditions of
supply for your country.
The installation, electrical connection and first operation of this appli-
ance should be carried out by a qualified installer.
The company does not accept liability for failure of any goods
supplied which have not been installed and operated inaccor-
dance with the manufacturer‘s instructions.
WARRANTY - Australia only
Stiebel Eltron (Aust) Pty Ltd warrants the domestic range of heat pump
water heaters (WWK300 and WWK300 A) to be free from defects in mate-
rial and workmanship under normal use and service in accordance with
the following terms:
1. Repair or if necessary replace the water heater, or
2. Replace any component which falls within the warranty period as
specified below (subject to the conditions and exclusions thereafter
referred to)
~ 5 years for the cylinder and condenser
~ 2 years for the sealed refrigeration system, including compres-
sor, evaporator, valves and associated pipe work.
~ 1 year for all other componentry (electrical)
The above shall not apply to such water heaters or part thereof which,
in our opinion, have been subject to any accident, alteration, abuse or
misuse or have suffered any damage by flood, fire or act of God, or if
any repairs have been made or attempted to be made by any person or
persons not approved by us. The warranties shall not extend to any loss
suffered by, or resulting from, the non-operation of the water heater or
part thereof.
We will not incur any obligation or liability whatsoever under the war-
ranties for any damage or harm which may arise directly or indirectly
as a result of the water heater being installed by other than registered
qualified plumbers or being connected to a water or power supply not
in accordance with the regulations of the relevant electric, water and
health authorities.
The following items 1-5 are specifically excluded from the normal
terms of warranty.
1. Damage as the result of transportation, removal, or storage.
2. Damage due to connection to incorrect water supply, incorrect in-
stallation or faulty valve.
3. Damage or faulty operation due to foreign matter in the water sup-
ply.
4. Damage or faulty operation due to the corrosive elements in the
water supply and proper precautions not having been followed (eg,
anode inspection & change). Void of warranty can be even if anode
is changed with high minerals in the water or total dissolved sol-
ids exceeds 400 mg/L. Warranty void with use with bore, dams or
swimming pool water.
5. Damage or faulty operation due to incorrect installation where the
air flow, to and/or from the unit, is restricted or impeded
Not withstanding anything contained herein, the units shall continue to
be subject to any implied warranty provided by the Trade Practices Act
1974 (as amended) if and to the extent that the said Act is applicable
and prevents the exclusion, restriction or modification of that warranty.
This free service will apply, in principle, to metropolitan and other ac-
cessible areas. If the unit is located in a remote area an extra service
charge may be applicable due to travel.
Service costs by others are not covered by the Warranty and are at the
user's expense. In the event of any claim being made under the war-
ranty, it is the original purchaser's responsibility to provide evidence of
purchase and date of purchase.
A nominal service charge may be made should the appliance be found
to be in normal working condition and the problem located elsewhere.
STIEBEL ELTRON (AUST) PTY LTD
Unit 4, 109 Riverside Place
Morningside Q 4170
PH: 1800 153 351 - Fax: 07 3399 3344
ENVIRONMENT AND RECYCLING
Please help us to protect the environment by disposing of the
packaging in accordance with the national regulations for waste
processing.
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