Stone Bake Primo - Warranty Information; Primo Oven Warranty; Warranty Qualifications and Limitations; Registering a Warranty Claim

© The Stone Bake Oven Company 2011. All rights reserved.
6. Warranty
Primo Oven Warranty
The Stone Bake Oven Company, producer of wood-red ovens, warrants
the Primo Oven to be free from defects in workmanship and materials for the
period of 1 year from the date of delivery.
Investigation of claims against warranty
The Stone Bake Oven Company reserves the right to investigate any/all claims
against it’s warranty’s/this warranty, then subsequently to decide upon method
of settlement.
Warranty Qualications
The warranty outlined above is subject to accordabnce with the following
qualications:
1) The warranty does not apply to normal wear and tear of the oven or small/
ne cracks which may appear due to the natural expansion and contraction
under heat of the oven dome and base.
2) The Stone Bake Oven Company Primo Oven is installed in accordance to
the Primo Installation Instructions, as outlined in the Stone Bake Oven Company
Manual and complying with local building regulations.
3) The Primo Oven is subject to normal use, as dened by the operational
manual. The Stone Bake Oven Company does not warrant the Primo Oven
when any other fuels apart from dry untreated wood is burnt, as this may cause
damage to the Primo Oven.
4) This warranty does not apply to cracking after overlling the oven, or failing
to use recommended fuels and/or failing to follow the guidlines of slow ring in
autumn and winter.
Limitation Liability
Under this warranty and any other warranty expressed or implied by the Stone
Bake Oven Company to the purchaser/s, shall be limited to repair,
replacement or refund, subject to warranty qualications being met as dened
above.
In no event shall the Stone Bake Oven Company be responsible or liable for
any incidental and consequential damages to property, bodily injuries and the
like, caused by defects in its products. Whether or not such damage is caused
by The Stone Bake Oven Company’s negligence or such damage is
discovered before or after replacement or repair.
Dealers and employee’s have no authority to alter this warranty
Dealers and Stone Bake Oven Company employees have no authority to
make any warranties or authorize any remedies which are not in accordance,
or which are in addition to, those stated above.
How to register a claim against the warranty
In order for a claim against this warranty and for it to be valid, The Stone
Bake Oven Company must be notied by telephone 0845 834 0252 or in
writing to The Stone Bake Oven Company, Coombe House, Coombe Lane, Sway,
Hampshire. SO41 6BP, claims should include the description of defect and
original date of delivery with copy of original delivery/ advice note.
Claims are to be made within 1 year of the advice note and delivery date.