ESR-Auto Plus Operator’s Manual I
Thank you for choosing the ESR-Auto Plus
®
, the most
accurate, reliable and user-friendly automated ESR
analyzer available today! Our dedicated employees
are here to make your ESR-Auto Plus experience as
simple as possible.
This manual covers the operation and conguration
of the ESR-Auto Plus Model 506, the ESR-657 Mixer
and the ESR Barcode Scanner.
The following item is included with this manual for your
convenience:
QUICK REFERENCE GUIDE
A simple, condensed guide to the most common
instrument functions.
TECHNICAL SERVICE DEPARTMENT
800.843.0912 (ext. 7510)
technicalservices@streck.com
The ESR-Auto Plus is supported by a staff of
experienced Medical Laboratory Scientists who
welcome the opportunity to assist you. Our on-
site Technical Service Representatives have
immediate access to the ESR-Auto Plus, and they
are an excellent resource to answer your product
questions.
Contact Streck for:
• Assistance with implementation of the ESR-Auto Plus
• Technical support for the entire ESR product line
• Processing ESR-Auto Plus correlation data
We want your relationship with our company to
extend beyond being satised with our product. It
is our privilege to serve you, and we are looking
forward to your next call.
STANDARD WARRANTY
Streck warrants the ESR-Auto Plus, ESR-657 Mixer
and ESR Barcode Scanner to be free from defects in
workmanship and materials during normal use for a
period of one year from the date of purchase. If any
defects occur during the warranty period, contact
Streck Technical Service Department. This warranty
does not cover defects or malfunctions which occur
due to instrument abuse, improper maintenance or
unauthorized repairs.
INSTRUMENT RETURN POLICY
Any claim for credit or return of instruments for any
reason must be made within 30 days of receipt of
the instrument. Returns executed within 30 days of
receipt will result in an automatic reassignment of the
instrument title back to Streck. The customer will be
responsible for return freight charges on all customer-
initiated instrument returns. All instruments approved
for return will be subject to a $100 return fee.
• The customer must repackage the instrument(s) in
its original packaging to ensure that the components
do not shift during shipment. Refer to Section 9.7 for
repackaging instructions.
• The customer must contact their Streck Sales
Representative to obtain a return authorization
number, which must be clearly marked on the
outside of the package.
Manufactured For:
Streck
7002 S. 109 Street
La Vista, NE USA 68128
800-843-0912
402-333-1982
Welcome to Streck!
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