ESR-Auto Plus Operator’s Manual 63
Important! Contact Streck Technical Services at 800.843.0912 (ext. 7510) or technicalservices@streck.com
for assistance with any of the items listed in this Troubleshooting section, or if any other system
malfunctions are observed.
10.1 Error Codes
Error codes are printed in text and numeric code on the ticket style printout and in numeric code only on the log
style printout and LCD display. The error codes and explanations are listed below.
Error Code Error Description Cause / Remedy
1
Aborted – No Sample
Found
The ll level detected is less than 20mm.
Prepare new tube, mix thoroughly and rerun.
2 Aborted – Low Fill
Sample ll level is less than minimum ll level.
Minimum ll level: 1.2ml tubes = 51mm, 2.0ml tubes = 89mm.
Prepare new tube if ll level is below minimum. Rerun sample.
3 Aborted – Over Fill
Sample ll level is greater than maximum ll level.
Maximum ll level: 1.2ml tubes = 69mm, 2.0ml tubes = 108mm.
Prepare new tube if ll level is above maximum. Rerun sample.
4 Aborted – Manual Abort
Sample is manually aborted before end of measuring time.
Rerun sample.
5 Test Mode
Test mode is enabled. Result is invalid. Disable test mode in
Service Menu. Rerun sample.
6* Temperature Compensated
Internal operating temperature of the instrument is >26° C and
result is temperature compensated. Result is valid.
7 Out of Range
The ESR value is outside the instrument’s reportable range of
0 – 120mm/hr. Report as >120mm/hr.
8 Timing Error
The timing of an ESR reading was wrong by more than 90
seconds, possibly due to power disruption. Rerun sample.
Important! The timing error code will not print with a
result. If a timing error is obser ved, the LCD will display
an error message that must be acknowledged before
additional samples can be run.
9*
Temperature Compensated,
Out of Range
See individual causes / remedies for error codes 6 and 7.
10*
Temperature Compensated,
Timing Error
See individual causes / remedies for error codes 6 and 8.
11*
Temperature Compensated,
Out of Range, Timing Error
See individual causes / remedies for error codes 6, 7 and 8.
12 Out of Range, Timing Error See individual causes / remedies for error codes 7 and 8.
*Error codes 6, 9, 10 and 11 only apply to V1.0 software. In subsequent software versions, the status codes will
indicate when temperature compensation is active. Refer to Section 10.2 for status codes.
Chapter 10 |
Troubleshooting
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