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Operating Manual:
ULT25NE 10327.1 | 12.22.2016 www.stirlingultracold.com
• Global Cooling, Inc. will not be responsible for charges incurred for service calls
made by a third party prior to authorization by Global Cooling, Inc.
• Global Cooling, Inc. retains the right to replace any product in lieu of servicing
it in the field.
• Under no circumstances will Global Cooling, Inc. be responsible or held liable
for consequential or incidental damages associated with loss of stored product in the
event of an equipment failure.
• Extended warranty programs are available. Contact Global Cooling, Inc. for a custom
warranty solution.
International Distributor Limited Warranty
• The warranty period starts two months after the original date of shipment
from Global Cooling, Inc.
• The Shuttle ULT25NE is warranted for a period of ONE YEAR for materials only.
• If a service issue arises, contact the International Distributor from where the
ULT25NE was purchased. The Distributor will contact the Global Cooling, Inc. Service
Department to register Warranty Service and initiate a resolution.
• Global Cooling, Inc. must provide advanced authorization for the Distributor’s service
company to diagnose the problem at the customer’s site.
• Neither Global Cooling, Inc. nor the Distributor will be responsible for charges in-
curred for service calls made by a third party prior to authorization by the Distributor
or Global Cooling, Inc.
• Global Cooling, Inc. and the Distributor retain the right to replace any product in lieu
of servicing it in the field.
• The Distributor must provide Global Cooling with proper troubleshooting
information.
• Under no circumstances will Global Cooling, Inc. or the Distributor be responsible
or held liable for consequential or incidental damages associated with loss of stored
product in the event of an equipment failure.
• Extended warranty programs are available. Contact your Distributor for a custom
warranty solution.
10. Warranty
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