Stromer ST1 User Manual

30
trouBleshooting
trouBleshooting guiDe
1
st
steP
Try to identify the problem using the
troubleshooting guide below.
2
nD
steP
If your problem is listed in the trouble-
shooting guide, you can try to solve the
problem utilizing the adjacent suggested
solution.
If this is not possible or if your problem is
not listed, continue with step 3.
3
rD
steP
Contact your local dealer for service.
Dealers can be located using the dealer
locater found at www.stromer.ch
Message (Msg.) solution
HEAT
Motor temperature high. Riding further
may lead to overheating.
OvERHEAT
The motor is overheated and has
automatically switched itself off to protect
any damage to the electronics. Allow the
motor to cool down, then resume riding as
normal.
NO_COM
Connector disconnected or motor defect.
Check all connectors. If the problem
persists, please contact your local dealer
for service.
HALL
Motor defect: Contact the your local dealer
for service.
NO_BAT
No battery or connectors are disconnected.
Ensure that there is a fully charged battery
in the battery compartment, and that all
connectors are properly connected. If the
problem persists, please contact your local
dealer for service.

Stromer ST1 Specifications

General

Bluetooth	Yes
Motor power	670 W
Brake system	-
Luggage rack	Rear
Torque (max)	35 N⋅m
Product color	Blue
Autonomy (max)	180 km
Number of speeds	9
Wheel size (imperial)	27.5 \
Luggage rack maximum load	22.5 kg
Maximum speed (e-bike mode)	45 km/h
Charging time	3.4 h
Battery voltage	48 V
Battery capacity	500 Wh
Distance per battery charge (pedal assist mode)	90 km
Frame material	Aluminum

Weight and Dimensions

Weight (including battery)	- g