Stryker RemB - Troubleshooting; Common Problems and Solutions

6400-099-700 Rev-AA EN
www.stryker.com 9
Troubleshooting
WARNING: DO NOT disassemble or service this equipment
without the authorization of the manufacturer.
NOTE: For service, contact your Stryker sales representative or call
Stryker customer service. Outside the US, contact your nearest
Stryker subsidiary.
PROBLEM CAUSE ACTION
The console
fails to recognize
the handpiece
or displays a
handpiece error
message.
The console
software is not
compatible with the
handpiece.
Contact Stryker
to obtain console
upgrade information.
An electrical
malfunction exists.
Return the
handpiece for repair.
The handpiece
will not operate.
The function switch
is in the SAFETY
position.
Set the function
switch to the
FORWARD or
FORWARD/REVERSE
position.
An electrical
malfunction exists.
Return the
handpiece for repair.
The handpiece
operation is
rough or slow.
An electrical
malfunction exists.
Return the
handpiece for repair.
The attachment
wobbles.
The wire or pin
extends too far from
the distal end of the
handpiece, is the
wrong size, or is not
properly centered in
the attachment.
Reinsert the wire or
pin. If the attachment
continues to wobble,
return the handpiece
for repair.
The pin slips in
Pin Collet (REF
4100-125-000).
Design limitations
exist.
Use Pin Collet (REF
4100-126-000).