Service Information 39
Service Information
I
f service is necessary, maintain the quality built into your
built-in unit by calling Sub-Zero factory certified service.
For the name and number of Sub-Zero factory certified
service nearest you, check the contact & support section
of our website, subzero.com or call Sub-Zero customer
care at 800-222-7820.
When calling for service, you will need the model and
serial numbers of your unit. Both numbers are listed on the
product rating plate, located at the top frame of the unit
inside the door. Refer to the illustration on page 3.
Installation Checklist
T
o ensure a safe and proper installation, the following
checklist should be completed by the installer to ensure
that no part of the installation has been overlooked.
Have all packing materials been removed?
Turn the unit on. Is it operating properly?
If not, is the unit plugged in? Is the control turned on?
Is the water supply line connected and not leaking? Is
the water supply turned on and ice maker control on?
Have the anti-tip brackets been installed securely and
properly engaging the unit?
Is the unit leveled properly on a solid, level floor?
Has the drain pan and kickplate installed?
Are panels attached securely and properly aligned?
Are the door(s) aligned for proper appearance and
operation?
Has the water filter cartridge been removed (for homes
with a reverse osmosis system)?
Does the customer understand the unit's operation?
Does the customer have the warranty package?
Have any installation or service problems been noted
on the product registration card? Has the registration
card been mailed in?
Have stainless steel door(s) been inspected for any
imperfections? This is to be done by the authorized
Sub-Zero dealer or installer with the customer upon
completion of installation. Stainless steel panels are
covered by a limited 60-day warranty for cosmetic
defects.
The information and images in this guide are the copyright property of Sub-Zero, Inc. Neither this guide nor any information or images contained herein may be
copied or used in whole or in part without the express written permission of Sub-Zero, Inc. ©Sub-Zero, Inc. all rights reserved.
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc.
Sub-Zero, Sub-Zero & Design, Dual Refrigeration, Constant Care and The Living Kitchen are registered trademarks and service marks of Sub-Zero, Inc.
(collectively, the “Company Marks.”) All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
If you are storing or disposing of your old refrigerator or
freezer, please do it
safely. Remove the
doors or tightly secure
the doors closed.
Child entrapment
accidents can be tragic.
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