TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling a service technician.
Troubleshooting Guide
PROBLEM POSSIBLE CAUSE
The appliance does not operate.
Not connected to power supply.
Circuit breaker has tripped or fuse is blown .
The heating element cycles on and off frequently.
The power setting is too low.
Burners will not maintain a rolling boil or frying
rate is not fast enough.
You must use pans that are absolutely flat.
Pan bottom should closely match the diameter of
the burner selected.
Foods cook slowly
Improper cookware being used.
Burners' control knobs will not turn.
You are not pushing in before turning.
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