Sun-Mar EXCEL - Troubleshooting: Heating and Evaporation; Heating System Not Working; Lack of Evaporation; Thermostat and Heating Element Failures

3) Use a wire to clear any
blockage out of the safety drain
assembly. A brown spot may be
visible through the opaque
safety drain.
Drain all liquid through the
safety drain by tipping the toilet
back (making sure safety drain
is hooked up first)
3) Use Compost Sure
Green as a bulking material.
Safety drain not
connected
Connect safety drain.
Toilet tipped
forward
Check and ensure that the toilet
is level.
Heating
System Not
Working/ Lack
Of Evaporation
Test to determine
whether failure
has occurred
Pull finishing drawer out and put
your hand in the evaporation
chamber (NOT in the liquid).
This heat can be felt if there is
liquid in the chamber. If there is
no warmth rising from the floor
of the toilet, your heating
element is not working. It is
most commonly the thermostat
that has failed.
If you notice a lack of
evaporation, but there is still
warmth in the evaporation
chamber, see “Liquid Build Up
In Evaporation Chamber” for
solutions.
A surge protector is
recommended to protect
your toilet from power
surges that could cause
your heating system to
malfunction.
Thermostat failure
Have your serial number ready
and call SUN-MAR for a
replacement. (Detailed
instructions are included with
the replacement part)
Heating element
failure
Fan failure coinciding with a
lack of heat, or the breaker
supplying power to the heating
element beginning to trip
indicates a problem with the
element.
Have your serial number ready
and call SUN-MAR for further
diagnostic instructions or to
order replacement parts.
1) Install toilet with a ground
fault interrupter and/or a
surge protector,
2) If you remove the toilet
from the bathroom for
cleaning, DO NOT use a
water hose to clean the
toilet. The base is water
resistant, NOT water proof.
3) Install according to
manual guide
lines.
Blown fuse
(230V toilets
ONLY)
Check fuse located in the
electric box to ensure that it is
functioning correctly, if the wire
in the fuse is charred or broken,
replace the fuse. Have your
serial number ready and call
SUN-MAR for a replacement.
(Detailed instructions are
included with the replacement
part)
Power surges can cause
the fuse to blow. If this is a
possibility in your area, a
surge protector is re-
commended.
17