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Symptom Cause Remedial Action Prevention
Heating
System Not
Working
Liquid in
Finishing
Drawer
Drum Will
Not
Turn
Drum Door
Not
Opening/
Closing
Properly
Test to determine
whether failure has
occurred
Thermostat Failure
Heating Element
Failure
Drum Screen
Clogged
Set screw securing
handle to shaft has
broken
Steel roll-pin
securing gear
wheel to shaft has
broken
Drum too full
Hinges Stuck
Pull finishing drawer out and put your hand
in the evaporation chamber (NOT in the
liquid). If there is no warmth rising from the
floor of the unit, your heating system is not
working. It is most commonly the
thermostat that has failed. If you notice a
Lack of evaporation, but there is still
warmth in the heating chamber, see “Liquid
Build up” for solutions.
Have your serial number ready and call
SUN-MAR for a replacement. (Detailed
instructions are included with the
replacement part)
If the insulation behind the electric box is
moist or discolored, or heating does not
work after the new thermostat has been
connected, then the heating element has
failed.
Rotate the drum 180 ° so that the drum
screen is on top - you will just be able to
see the edge of it if you take out the bowl
liner.
Drill out set screw and replace, or have
your serial number ready and call SUN-
MAR for a handle replacement kit
(instructions included).
Have your serial number ready and call
SUN-MAR for a replacement small gear kit.
Spray hinges with Compost Quick. Scrub
hinges with toothbrush or other soft nylon
bristled brush.
A ground fault interrupter
circuit is recommended to
protect your MOBILE/
SPACESAVER Toilet from
power surges that could
cause your heating system
to malfunction.
Your thermostat and fan are
the two constantly moving
parts on the unit, and so are
the most likely to fail.
If you ever remove the unit
from the bathroom for
cleaning, DO NOT use a
water hose around the base
of the unit.
Scrub drum screen with a
wire brush.
Drum should never be more
than ½ full.
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