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Fault Cause Corrective measures
Power-on fault
1. The power supply terminal of
the Logger1000 has no power
connection
2. Power source failure
3. Logger1000 fault
1. Connect the power cable to the
power supply terminal of the
Logger1000
2. Replace the power source
3. Contact SUNGROW
Cannot find any
device
1. The RS485 port is not con-
nected to any devices or the con-
nection cable is loose or
connected reversely.
2. The RS485 communication pa-
rameters are set incorrectly.
3. The devices that do not sup-
port automatic search are not
manually added, such as Meteo
Station and Smart Energy Meter.
4. The address of the manually
added device is inconsistent with
the actual device address
5. Device does not operate
normally.
1. Check the RS485 communica-
tion cable connection; reconnect
and tighten the cable if necessary.
2. Check the RS485 communica-
tion parameter setting; and make
sure the Baud rate and the com-
munication address setting are
correct.
3. Manually add the devices such
as Meteo Station and Smart En-
ergy Meter.
4. Check the device address
setting.
5. Check the device operation
status.
User Manual 9 Device Maintenance