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Matthew McintyreAug 4, 2025
What to do if SunSetter Accessories awning/motor doesn't respond to the remote properly?
- Ddana99Aug 5, 2025
First, unplug the motor, wait two seconds, and plug it back in. If the motor jogs, proceed to Section A. If it doesn't, go to Section B. Section A involves pressing and holding the CLOSE and OPEN buttons together on the remote until the motor jogs, then pressing and holding the PROGRAMMING button until the motor jogs again. Finally, test for proper operation. Section B involves pressing and holding the CLOSE and OPEN buttons together on the remote until the motor jogs, then performing Steps 9-18 in Appendix D on Page 26. Finally, test for proper operation. If neither Section A nor Section B fixes the issue, perform Steps 1-18 in Appendix D on Page 26, or call SunSetter Technical Support at 800-670-7071.
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