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SunSetter Motorized - User Manual

SunSetter Motorized
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RETRACTABLE AWNINGS
For Technical Support visit us at www.sunseer.com/ownerscorner
or Call Toll Free 800-670-7071 • Fax 877-224-4944
©SunSeer Products, a Massachuses Limited Partnership, 184 Charles Street, Malden, MA 02148
Motorized and Motorized PRO Awning

* Helpers needed *
Tools needed:

1. 
2.
Note: For Awnings that

Aluminum Hood installed,
on the same side as the
Motor, remove the Hood
End Plate. See Figure 1.
3.





Figure 2
4.

This is necessary to keep the Roller Bar
from coming out of the Roller Bracket while the
Motor is unbolted from the other side.
See Figure 2.
Note: The Roller Bar can be removed from
between the Roller Brackets if more space is
needed to remove and replace the Motor. Be
careful to not lose the Gray Bushing on the Pin
at the end of the Roller Bar. The Helper(s) must
hold and stabilize the Roller Bar with care.
5.




Mark the
threaded holes in the Roller
Bracket that the bolts are
removed from. See Figure 3.
6.

Note at Step 4
7.





Figure 3
8.
aligning the cream colored slots

Figure 4
WARNING: FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN PERSONAL INJURY!! PLEASE
READ THESE INSTRUCTIONS IN ITS ENTIRETY BEFORE ATTEMPTING TO COMPLETE THIS PROCESS.
PLEASE NOTE THAT LEFT AND RIGHT REFERENCES ARE AS YOU ARE FACING THE HOUSE.
Figure 1

Figure 2



Figure 3













Figure 4


Note: The correct slots in the Tube Driver and Crown Gear are
marked with cream paint. As you insert the Motor, align this
cream colored slot with the Fabric Slot in the Roller Bar.
Tube Driver
Crown Gear
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Summary

Sunea Motor Replacement Instructions

Safety Warnings and Preparation

Highlights critical safety warnings and initial preparation steps before motor replacement.

Motor Removal and Bracket Adjustment

Instructions for safely removing the motor and adjusting the roller bracket.

Motor Installation and System Setup

Installing the New Motor and Components

Details on installing the new motor, securing brackets, and connecting the override crank.

Awning Finalization and Testing

Steps for aligning fabric, closing the awning, and final checks before use.

Adding Control Devices

Guidance on adding remote transmitters, wind sensors, or wall switches.

Appendix A: Programming and Control

Establishing Communication and Setting Limits

Procedure to program the new motor with the remote transmitter and set open/close limits.

Adding Additional Control Devices

Steps to pair additional control devices like remote transmitters or wall switches.

Adding a Wireless Wind Sensor

Wind Sensor Installation and Programming

Instructions for installing, programming, and testing the wireless wind sensor.

Wind Sensor Safety and Operation

Critical warnings regarding wind sensor operation and potential damage or injury.

Adding a Wireless Wall Switch

Wall Switch Pairing Procedure

Steps to pair the wireless wall switch with the awning motor.

Summary

Sunea Motor Replacement Instructions

Safety Warnings and Preparation

Highlights critical safety warnings and initial preparation steps before motor replacement.

Motor Removal and Bracket Adjustment

Instructions for safely removing the motor and adjusting the roller bracket.

Motor Installation and System Setup

Installing the New Motor and Components

Details on installing the new motor, securing brackets, and connecting the override crank.

Awning Finalization and Testing

Steps for aligning fabric, closing the awning, and final checks before use.

Adding Control Devices

Guidance on adding remote transmitters, wind sensors, or wall switches.

Appendix A: Programming and Control

Establishing Communication and Setting Limits

Procedure to program the new motor with the remote transmitter and set open/close limits.

Adding Additional Control Devices

Steps to pair additional control devices like remote transmitters or wall switches.

Adding a Wireless Wind Sensor

Wind Sensor Installation and Programming

Instructions for installing, programming, and testing the wireless wind sensor.

Wind Sensor Safety and Operation

Critical warnings regarding wind sensor operation and potential damage or injury.

Adding a Wireless Wall Switch

Wall Switch Pairing Procedure

Steps to pair the wireless wall switch with the awning motor.

Overview

This document provides comprehensive instructions for replacing the motor in SunSetter Motorized and Motorized PRO Awnings, specifically for Sunea Motors. It also includes detailed steps for programming the new motor with a remote transmitter, setting open and closed positions, and adding additional control devices like wireless wind sensors and wall switches.

Motor Replacement Instructions

The motor replacement process begins by preparing the awning. First, extend the awning to its full length and unplug the power cord for safety. If your awning has a SunSetter Aluminum Hood, remove the hood end plate on the motor side. Next, use the manual crank wand to unroll the fabric further, exposing the fabric slot in the roller bar and creating maximum slack. This step is crucial for accessing the motor.

You will need at least one helper for this procedure. One helper should support the roller bar near the roller bracket on the side opposite the motor. This prevents the roller bar from dislodging when the motor is unbolted. With the roller bar supported, remove the two ¼-20 hex bolts and washers that secure the motor to the roller bracket. It's important to mark the threaded holes from which these bolts are removed for reassembly.

Once the bolts are removed, and with a helper supporting the roller bar near the motor, carefully slide the motor assembly out of the roller bar. If you are replacing an RTS Motor (black square housing) with a new Sunea Motor (silver round housing), you may need to loosen the bolt on the roller bracket that held the motor using a 13 mm or ½" wrench. Then, slide the roller bracket ½" toward the end of the square bar, tapping it with a small hammer if necessary.

When inserting the new motor, align the cream-colored slots in the black tube driver and crown gear with the fabric slot in the roller bar. These cream-colored slots are specifically marked to guide proper alignment.

After inserting the new motor, replace the roller bar between the two roller brackets. Ensure the gray bushing is on the round pin of the end cap before sliding it into the roller bracket on the side opposite the motor. The end cap of the roller bar should be in contact with the roller bracket on the end opposite the motor. Slide the roller bracket, if it was loosened, up against the motor end plate for a snug fit. Then, attach the motor to the roller bracket using the two ¼-20 hex bolts and washers. Exercise extreme caution to avoid cross-threading the hex bolts; start them by hand and then tighten them with a 7/16" wrench. Also, tighten the bolt on the roller bracket using a 13 mm or ½" wrench.

The override crank from your old motor needs to be transferred to the new motor. Remove it using a 3 mm Allen wrench. Insert the override crank into the new motor from the bottom of the groove, ensuring the loop faces downward. Secure it from the top with the Allen cap bolt and washer.

Finally, center the fabric on both the roller bar and the front bar, ensuring it rolls up evenly. Use the manual crank wand to slowly roll the fabric onto the roller bar until the awning is approximately halfway closed. Reinstall the hood end plate if it was removed, and plug the power cord back into the wall outlet.

Motor Programming and Control Device Setup

After motor replacement, the new motor needs to be programmed with your existing remote transmitter to set the new closed and open stop positions for your awning. This process is detailed in Appendix A.

Appendix A: Programming the Motor

This section outlines how to establish communication between the new motor and the remote transmitter, and how to set the awning's open and closed positions. You will need a pen or similar pointing device to press and hold the programming button on the remote.

First, use the channel selector button on the remote to set it to the preferred channel. Press and hold the CLOSE and OPEN buttons together until the awning jogs. If your awning motor is installed on the left (as you face the house), proceed to step 3. If it's on the right, proceed to step 2 to change the motor direction.

To change the motor direction, press and hold the "my" button until the motor jogs. The CLOSE button should then cause the awning to move in the close direction, with the fabric rolling onto the top of the roller bar.

Use the CLOSE button to move the awning to your desired closed position. Then, press and hold the "my" and OPEN buttons simultaneously; release them when the awning begins to open. Press the "my" button to stop the awning at the desired open position. Use the CLOSE and OPEN buttons to make any necessary adjustments to the open position.

Press and hold the "my" and CLOSE buttons simultaneously; release them when the awning begins to move. The awning will stop at the close position you set earlier. Press and hold the "my" button again; release when the awning begins to move. The awning will move slightly, then stop on its own. Finally, press and hold the Programming Button on the back of the remote until the awning jogs. The process is complete. Test the awning for correct open and close settings.

Adjusting Open or Close Settings

To adjust only the open limit, move the awning to its current open position and let it stop. Press the CLOSE and OPEN buttons together until the awning jogs, then release. Adjust to a new open position. Press the "my" button until the awning jogs, then release. Check the new open setting.

To adjust only the close limit, move the awning to its current close position and let it stop. Press the CLOSE and OPEN buttons together until the awning jogs, then release. Adjust to a new close position. Press the "my" button until the awning jogs, then release. Check the new close setting.

Adding Additional Control Devices

To add another remote transmitter or an all-weather remote transmitter, press the Programming button on the back of the remote transmitter that controls your awning and wait for a short movement or jog of the motor. Then, press the Programming button on the additional control device and hold until a short movement or jog of the motor occurs. Test the added device. The device can be removed by following the same two steps.

Adding a Wireless Wind Sensor

To add a wireless wind sensor, first remove the sensor housing from the mounting plate on the awning. Then, remove the sensor body from the sensor housing using a small flat blade screwdriver. Press the Programming Button on the back of the remote transmitter that operates the awning until the motor "jogs" (a short back and forth movement). Next, press the Programming Button located inside the sensor until the motor "jogs," then release. The LED on the sensor body will blink. If it doesn't blink, replace the two AAA batteries, unplug the motor, plug it back in, and restart from step 3.

Replace the wind sensor on the mounting plate. To test, shake the awning front bar up and down (lift it approximately one foot, then drop it) quickly 3-5 times in a row (for about 12 seconds) to simulate strong wind. This should cause the awning to automatically close. If it closes, the sensor is set correctly.

Important Note: The awning motor will not accept a command from the remote transmitter for up to 1 minute after the wireless wind sensor has retracted the awning. If the awning does not close automatically after the test, repeat step 6 by strongly shaking the front bar. If it still doesn't close, repeat the entire process from steps 1-6 with a new set of batteries. If the issue persists, contact Customer Service.

WARNING: It is crucial that the wireless wind sensor is installed, programmed, and operating properly. Failure to do so may result in the wireless wind sensor not being able to close your awning during windy conditions, potentially causing damage and personal injury. If the motor direction is reversed, the sensor will extend (open) the awning in windy conditions instead of closing it.

Adding a Wireless Wall Switch

To add a wireless wall switch, press the Programming Button (recessed inside the opening) on the rear of the remote transmitter that controls your awning until it responds with a movement. Briefly press the Channel Select Button for the channel of the multi-channel wall switch you want to use to control your awning. The adjacent LED will light up for 10 seconds. Using a paper clip or similar device, press the Programming Button located on the wall switch until the motor responds with a movement. Your wall switch is now set to operate your SunSetter Awning. Test the awning for proper operation.

Maintenance Features

The manual emphasizes careful handling during motor replacement, particularly when dealing with the roller bar and its components like the gray bushing. It also highlights the importance of not cross-threading bolts during reassembly. For programming, the instructions guide users through setting precise open and closed limits, which helps maintain the awning's optimal functionality and prevents overextension or over-retraction. The inclusion of troubleshooting steps for the wireless wind sensor, such as replacing batteries and repeating the setup process, ensures that users can maintain the safety features of their awning. The ability to add and remove control devices provides flexibility in managing the awning's operation over time. If the old motor needs to be returned, a prepaid UPS return label is provided, simplifying the return process.

SunSetter Motorized Specifications

General IconGeneral
Power SourceElectric
OperationRemote Control
TypeRetractable Awning
CompatibilitySunSetter Awnings
Warranty5-Year Limited Warranty

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