How to troubleshoot a Sunso WTP-800 that is not working?
If your Sunso Printer isn't working, there are a few potential reasons. First, ensure the printer has power by connecting the power supply. Next, check if the printer is turned on and if not, turn it on. If the circuit board is broken, you should contact the dealer.
What to do if troubles occur during printing with Sunso Printer?
If you're experiencing issues during printing with your Sunso Printer, it could be due to several factors. Begin by reinstalling the roll paper if it's near the end. Verify that the roll paper is correctly installed. Using recommended thermal roll paper is also important. Clean the thermal head or print roller if they are dirty. If the print density is low, increase the print density level. For a paper strike, open the printer cover, check the paper path, and remove any jammed paper. If the thermal head is damaged, contact your dealer for assistance.
Why is the LED indicator and beeper on my Sunso WTP-800 Printer activated?
The LED indicator and beeper on your Sunso Printer might indicate a few different things. If the paper is near the end, the printer should still work normally. Ensure the printer cover is closed properly. If the paper has run out, reload the roll paper. If the thermal print head has overheated, turn the printer off and let it cool down before resuming. Make sure you are printing with the specified voltage to avoid overvoltage or low-voltage issues.
Warnings regarding hot print head and static damage to printer components.
Guidance on installation and operation before printer startup.
Detailed technical data for the printer, including resolution, speed, and interfaces.
Explains the function of LED indicators and beeper sounds for printer status.
Step-by-step guide for connecting the power adapter and cord to the printer.
Troubleshooting common issues when the printer does not power on or light up.
Diagnoses problems based on LED status and beeper alarms.
Addresses issues like colored stripes, blurred printing, paper jams, and missing text.
Troubleshooting issues related to paper cutting, such as abrasion or jamming.
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