Sunso WTP-801 User Manual (English)

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Questions and Answers:

Anna LewisAug 5, 2025

What to do if red LED flashes and beeper alarms on Sunso Printer?

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Amy ArnoldAug 6, 2025
If the red LED on your Sunso Printer is flashing and the beeper is alarming, it could be due to several reasons. First, the paper might have run out, so try loading a new roll of paper. Another possibility is that the thermal print head is overheated; in this case, turn off the printer and allow it to cool down before resuming. Also, ensure that you are printing with the specified voltage. If the cutter is jammed, open the printer cover to allow the cutter to return to its home position. Finally, make sure that the printer cover is completely closed.

Thomas ValenciaAug 15, 2025

How to troubleshoot Sunso WTP-801 when LED indicator is off and printer is not working?

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David YoungAug 15, 2025
If the LED indicator on your Sunso Printer is off and the printer isn't working, there are a few potential causes. First, ensure the printer is properly connected to a power supply. If it's connected, check if the printer is turned on. If the problem persists, it could be due to a broken circuit board, in which case you should contact the dealer.

Printing Speed

200mm/s

Paper Width

80mm

Printer Type

Thermal Receipt Printer

Print Resolution

203DPI

Paper Thickness

0.06-0.08mm

Print Method

Thermal

Interface

USB, Serial, Ethernet