* Stay tuned for the continuous update of the APP.
Q：What should I do when the device freezes or fails to boot?
If the display freezes or not respond to touch or stuck when the device is on, please try
following methods:
➢ If the device cannot be turned on or gets
stuck when you are trying
⚫ Connect the device to USB charger to
charge
⚫ Waiting for few minutes, you should be able to see Supernote logo on screen or boot
progress bar of startup, and you can see the LED flash on the top menu bar
*Note: If you do not see the boot screen within half an hour, please carefully check the
socket of device, the USB cable and the power adapter. Make sure that all equipment is
firmly connected, free of debris and not damaged. You may try other USB Type-C cables
or different power cahrger.
➢ If the screen freezes or does not respond to touch
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