⚫ Please try forced reboot. Long-press the power button over 8 seconds, then release,
then press 8 seconds again until the SUPERNOTE logo appears
*Note: Forced rebooting the device will not erase the data you saved.
If above methods cannot help to solve your problem, please contact Supernote Customer
Service.
Q:How to eliminate afterimages on note pages or display screen?
A:Since afterimage on E-Paper Display is a normal phenomenon, please use refresh function
by sliding sidebar from bottom-up to clean afterimages of screen anytime you like.
Copyright
Model Supernote A5、Supernote A6 Agile 、Supernote A5 X 、Supernote A6 X © 2020 Ratta
Smart Technology Co.,Ltd. All Rights Reserved.
“SUPERNOTE” is a registered trademark of European Union and the United States.
“Supernote” is a registered trademark of Japan and Hong Kong.
“ ”、“ Supernote”is a registered trademark of People’s Republic of China.
We have made every effort to ensure the accuracy of the information in this manual.
Availability of the functions and features described here may change in the future.