What to do if I cannot access Wi-Fi or video settings on Swann Security Camera app?
If you cannot access the Wi-Fi or video settings on the SwannEye HD mobile app, it is likely because your mobile device is not connected to the same LAN as the camera. Ensure your mobile device is on the same local network as the camera before attempting to change these settings, as it will not work from a remote location.
Why do Swann SwannEye HD indoor images flicker?
Indoor images on your Swann Security Camera may flicker if the camera is used under fluorescent lights and the power frequency is set to 60Hz. Changing the power frequency to 50Hz will fix this issue in Australia and the UK. In the USA and Canada, changing the power frequency from 50Hz to 60Hz will resolve the problem.
General| Connectivity | Wi-Fi |
|---|---|
| Audio | No |
| Indoor / Outdoor | Indoor |
| Operating Power | 5V DC |
| Power Source | Power Adapter |
| Motion Detection | Yes |
| Weather Resistance | No |
| Storage | Cloud |
| Resolution | 720p (1280 x 720 pixels) |
Details compliance with Class B digital device limits and measures to correct interference.
Outlines legal restrictions on using devices for overhearing or recording private conversations.
Provides crucial guidelines for safe operation and installation of the equipment.
Informs users about default login credentials and recommends changing them for privacy.
Guide for downloading and installing the mobile application on iOS and Android devices.
Instructions for installing the SwannEye HD Pro software on a Windows computer.
Guide for installing the SwannEye HD Pro software on a Mac computer.
Details connecting the camera to Wi-Fi using the WPS button on the router.
Steps for manually configuring the camera's Wi-Fi connection via app or software.
Instructions for connecting the camera to Wi-Fi using the PC/Mac software.
Guides users through creating an account and registering their camera via the mobile app.
Describes the various icons and functions within the SwannEye HD mobile app.
Explains changing Wi-Fi and video encryption settings through the mobile app.
Instructions for registering a camera using the SwannEye HD Pro software.
Explains options and functions on the initial login screen of the software.
Details viewing and managing registered cameras within the software's Devices screen.
Describes the primary interface for viewing live video streams from the camera.
Explains controls for camera movement (Pan/Tilt) and other functions.
Guides users on viewing, sharing, and accessing captured snapshots.
Configures motion detection and recording to a memory card.
Details configuring email alerts for motion events, including SMTP settings.
Covers general camera settings like Name, Date & Time, and system information.
Details enabling Wi-Fi, searching networks, and entering security passwords.
Describes adjustments for video size, frame rate, bandwidth, quality, and power frequency.
Explains settings for audio input, output, gain, and voice stream splitting.
Covers IP address and DNS server configuration for wired network connections.
Details upgrading firmware, formatting SD cards, restarting, and restoring factory settings.
Guides users on accessing live video and managing the camera through the SwannEye web portal.
Addresses forgotten credentials, account creation, and password recovery problems.
Resolves issues with displaying camera feed and network connectivity.
Explains factors affecting image quality and performance and how to resolve them.
Discusses accessing settings and supported web browsers for website access.
Outlines the product's warranty period, coverage, and user responsibilities.
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