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How to claim
Contact Switch-Ed by checking the latest contact details at
www.switch-ed.co.uk
The mailing address will be in the contact us section of the
website. You may want to ring us to discuss your defect before
sending anything.
1. Package the product. If you have thrown the original
packaging away send the product in a sturdy box that will
protect the product, you accept that Switch-Ed will not be held
responsible for the product in transit.
2. Provide a description. Let us know what is the defect.
3. Attach a proof of purchase. A copy is ne.
4. Ensure the product arrives within 30 days of informing us
of the defect.
Switch-Ed warrants the product will be free of defects in
material and workmanship for a period of 12 months from the
date of purchase from new.
To make a valid claim under this warranty you must notify
Switch-Ed within 12 months of the date of purchase of the
product and must return the product to us with 30 days of
notifying us of the defect. After inspection if we accept the
product is defective Switch-Ed (in its sole discretion) will either
replace or repair the part causing the defect or replace the
product without charge.
Exclusions
1. Defects in the product caused by accidental damage,
unreasonable use.
2. Damage caused by incorrect batteries as recommended by
Switch-Ed but not limited to damaged or leaking batteries.
3. If the product is resold.
WarrantyWarranty
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