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Synaccess netBooter PDU Series - FAQ and Troubleshooting; Connection Troubleshooting; Web Access Troubleshooting

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Environment Temperature Upper Threshold
Upper temperature threshold (in Celsius) to use for triggering
“Environment Temperature Threshold” event logging
Lower Threshold
Lower temperature threshold (in Celsius) to use for triggering
“Environment Temperature Threshold” event logging
Email Interval (in Minutes)
Interval between email (in minutes), specifically for current and
temperature threshold event notifications via email
Local Event Logging & SNMP TRAP Sending
(in Seconds)
Interval (in seconds) to wait, specifically for current and
temperature threshold events, in between log a local event or
sending SNMP TRAP
FAQ and Troubleshooting
I’m having trouble connecting to my device
Common issues related to initial connection typically relate to varying network setups.
If your network uses static IP for its clients, make sure no other client is using 192.168.1.100 on your
local network to access any factory default PDU unit through that IP address.
If your network set up uses DHCP to assign IP addresses, then you can restart the device in DHCP
mode. Once you restart the device in DHCP mode, check your router for the connection made for your
device’s IP address, device name (default value is REMOTEPDU), or MAC address (printed on a label
on top of the PDU). Once you have a working IP address, you can connect to your device with telnet or
web page to further tweak any settings to your needs.
If none of the following works to access your device, then accessing the PDU via serial port or a direct
ethernet connection is a reliable way to connect.
My device is connected to the network but I cannot access my device’s webpage
If you can’t access the webserver of your PDU but it’s connected to the network, then ensure your
webserver is enabled by issuing a “web 1” command over telnet or serial command line interface.
If the webserver is enabled, then sometimes restarting the PDU’s network interface card will fix any
intermittent issues. Try using the command ‘nwset’ inside a telnet or serial console session to restore
inactive networking applications. Using nwset will not reset your outlets.