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Synology DiskStation DS124 - Contacting Synology Technical Support; Getting Information, Help, and Service

Synology DiskStation DS124
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32
N
o
pow
e
r
a
f
t
e
r
pr
e
ss
ing
t
he
pow
e
r
b
utto
n
D
o
t
he
f
o
ll
ow
ing
b
a
s
ic
en
v
i
ro
nmen
t
a
l
check
:
C
o
nfi
r
m
t
h
a
t
t
he
pow
e
r
c
or
d
(
s
)
i
s
f
u
nc
t
i
o
ning
n
or
m
a
ll
y
a
nd
t
h
a
t
i
t
i
s
n
ot
d
a
m
a
ged
.
C
o
nfi
r
m
t
h
a
t
t
he
pow
e
r
c
or
d
(
s
)
i
s
prop
e
r
l
y
p
l
u
gged
a
t
b
ot
h
t
he
pow
e
r
so
cke
t
a
nd
t
he
S
y
n
o
l
o
g
y
N
A
S
.
C
o
nfi
r
m
t
h
a
t
t
he
AC
pow
e
r
supp
l
y
mee
ts
t
he
vo
l
t
a
ge
r
e
qu
i
r
emen
ts
110
V
-
220
V
.
I
f
a
UPS
i
s
c
o
nnec
t
ed
to
t
he
S
y
n
o
l
o
g
y
N
A
S
,
di
s
c
o
nnec
t
i
t
t
em
por
a
r
il
y
,
a
nd
us
e
AC
pow
e
r
in
st
e
a
d
.
R
em
ov
e
a
ll
e
xt
e
r
n
a
l
I
/
O
de
v
ice
s
(
su
ch
a
s
e
xt
e
r
n
a
l
h
a
r
d
di
s
k
s
/
US
B
/
L
A
N
/
e
S
A
T
A
.
R
e
t
a
in
o
nl
y
t
he
pow
e
r
supp
l
y
a
nd
c
o
nfi
r
m
t
h
a
t
t
he
S
y
n
o
l
o
g
y
N
A
S
c
a
n
pow
e
r
o
n
prop
e
r
l
y
.
I
f
t
he
S
y
n
o
l
o
g
y
N
A
S
i
s
st
ill
u
n
a
ble
to
pow
e
r
o
n
a
f
t
e
r
d
o
ing
t
he
en
v
i
ro
nmen
t
a
l
check
,
f
o
ll
ow
t
he
st
e
ps
bel
ow
a
nd
d
o
a
n
in
t
e
r
n
a
l
check
o
f
your
S
y
n
o
l
o
g
y
N
A
S
.
R
em
ov
e
t
he
pow
e
r
c
or
d
(
s
)
a
nd
r
em
ov
e
t
he
top
c
ov
e
r
.
C
o
nfi
r
m
t
h
a
t
t
he
L
ED
c
a
ble
s
a
r
e
prop
e
r
l
y
p
l
u
gged
in
.
C
o
nfi
r
m
t
h
a
t
PSU
c
o
nnec
tors
a
r
e
prop
e
r
l
y
p
l
u
gged
in
.
C
heck
t
h
a
t
t
he
r
e
i
s
n
o
d
ust
b
u
ild
up
o
n
in
t
e
r
n
a
l
c
o
m
po
nen
ts
;
if
t
he
r
e
a
r
e
,
i
t
need
s
to
be
cle
a
ned
.
R
ec
o
nnec
t
t
he
pow
e
r
c
or
d
(
s
)
a
nd
try
to
pow
e
r
o
n
t
he
S
y
n
o
l
o
g
y
N
A
S
a
g
a
in
.
I
f
,
a
f
t
e
r
f
o
ll
ow
ing
t
he
a
b
ov
e
trou
ble
s
h
oot
ing
st
e
ps
a
nd
t
he
i
ssu
e
r
em
a
in
s
u
n
r
e
so
l
v
ed
,
c
o
n
t
a
c
t
S
y
n
o
l
o
g
y
T
echnic
a
l
S
upport
f
or
f
urt
he
r
a
ss
i
st
a
nce
.
U
n
a
ble
to
pow
e
r
o
n
a
f
t
e
r
c
o
nnec
t
ing
UPS
C
heck
t
h
a
t
t
he
pow
e
r
c
or
d
(
s
)
f
or
t
he
UPS
a
nd
t
he
S
y
n
o
l
o
g
y
N
A
S
i
s
prop
e
r
l
y
p
l
u
gged
in
.
C
heck
t
h
a
t
t
he
pow
e
r
prov
ided
b
y
t
he
UPS
i
s
st
a
ble
.
C
o
nnec
t
t
he
pow
e
r
c
or
d
(
s
)
o
f
t
he
S
y
n
o
l
o
g
y
N
A
S
di
r
ec
t
l
y
to
t
he
AC
pow
e
r
out
le
t
a
nd
c
o
nfi
r
m
t
h
a
t
i
t
c
a
n
pow
e
r
o
n
.
C
o
nfi
r
m
t
h
a
t
t
he
UPS
syst
em
i
s
c
o
m
p
a
t
ible
w
i
t
h
t
he
S
y
n
o
l
o
g
y
N
A
S
.
I
f
,
a
f
t
e
r
f
o
ll
ow
ing
t
he
a
b
ov
e
trou
ble
s
h
oot
ing
st
e
ps
a
nd
t
he
i
ssu
e
i
s
st
ill
u
n
r
e
so
l
v
ed
,
c
o
n
t
a
c
t
S
y
n
o
l
o
g
y
T
echnic
a
l
S
upport
f
or
f
urt
he
r
a
ss
i
st
a
nce
.
5.3
B
ef
or
e
Y
ou
C
o
n
t
a
c
t
S
y
n
o
l
o
g
y
T
echnic
a
l
S
upport
B
ef
or
e
you
c
o
n
t
a
c
t
S
y
n
o
l
o
g
y
T
echnic
a
l
S
upport
,
f
o
ll
ow
t
he
bel
ow
in
stru
c
t
i
o
n
s
to
try
to
so
l
v
e
t
he
i
ssu
e
:
U
s
e
t
he
trou
ble
s
h
oot
ing
inf
or
m
a
t
i
o
n
in
t
hi
s
m
a
n
u
a
l
.
F
o
ll
ow
t
he
in
stru
c
t
i
o
n
s
in
t
he
"
T
rou
ble
s
h
oot
ing
checkli
st
".

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