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Tait TM9400

Tait TM9400
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TM9400
P25 Mobile Radios
Users Guide
MMB-00003-08· Issue 7 · May 2021

Table of Contents

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Tait TM9400 Specifications

General IconGeneral
Channel Capacity1000 channels
GPSOptional
BluetoothOptional
IP RatingIP67
Operating Temperature-30°C to +60°C
Battery LifeUp to 24 hours (depending on usage)
Audio Output1W
Channel Spacing12.5 kHz / 20 kHz / 25 kHz
Operating ModesAnalog, Digital (DMR)

Summary

For your safety

Radio frequency exposure information

Explains RF exposure guidelines and safety precautions for radio usage.

Using this radio

Details the proper usage of the radio, emphasizing awareness and control of RF energy exposure.

Controlling your exposure to RF energy

Provides specific guidelines and warnings for managing RF energy exposure, including antenna placement and transmit duration.

Menu maps

Main menu

Outlines the primary menu structure and available options for radio configuration and operation.

Radio settings

Covers various settings for customizing radio functions, display, and alerts.

Radio info

Provides details about the radio's hardware, firmware, serial number, and other identifying information.

Radio updates

Details procedures for installing and undoing software updates for the radio.

Location Svs

Describes features related to location services, including viewing and sending location data.

Diagnostics

Explains how to run diagnostic tests to identify and troubleshoot radio issues.

About this guide

Safety warnings used in this guide

Explains the different types of alerts (Warning, Caution, Notice) used to convey important safety information.

Related documentation

Lists other available documentation for the radio, accessible via the Tait Technical Support website.

Getting started

About P25 digital radios

Introduces P25 digital radios, explaining conventional and trunked operation modes and differences from analog.

Lack of static noise

Explains why digital radios offer clearer audio with no static noise, even in low signal areas.

Coverage

Describes how digital network coverage differs from analog, with clear calls that drop off quickly at the edge.

P25 phase 2 operation

Details the features and recognition of P25 phase 2 trunked networks, noting software license dependency.

About the radio controls

Identifies and explains the function of various radio controls like PTT, volume, scroll, and selection keys.

About the keypad microphone

Describes the controls and features of an installed keypad microphone, including alphanumeric keys.

About the hand-held control head

Explains the controls and operation of a hand-held control head for remote radio management.

Understanding the radio display

Explains how radio display messages and icons provide information about the radio's operating status.

Radio display icons

Lists and defines common icons that appear on the radio display, indicating various functions and statuses.

Understanding the radio indicators

Explains how status LED indicators and audible tones provide information about the radio's state.

Status indicators

Details the meaning of different colored status LEDs (Red, Green, Orange) and their glowing or flashing states.

Audible tones

Describes the various audible tones used by the radio to alert users to status changes, errors, or events.

Voice annunciation

Explains the radio's capability to play pre-recorded voice messages for channel changes or monitoring status.

Using function keys to access frequently used features

Guides users on how to use programmable function keys for quick access to common radio features.

Viewing the function key settings

Instructs on how to check which features are assigned to the radio's function keys via the menu.

Navigating the radios menus

Explains the general process of navigating through the radio's menu system to access features and settings.

Using the Main menu

Details how to access and use the main menu structure to select and open different options.

Accessing frequently used menus

Describes methods for quickly accessing frequently used menus via Quick Access menus.

Using the scroll key Quick Access menu

Explains how to use the scroll keys to navigate and access menus, such as the Channels menu.

Using the left selection key Quick Access menu

Describes how to use the left selection key to access associated menus for quick navigation.

Basic operation

Turning the radio on and off

Provides instructions on how to power the radio on and off using the dedicated key.

Security lock on power-up feature

Explains the automatic radio lock feature upon power-up and the need for a PIN.

Locking the radio

Details the procedure to manually lock the radio's keypad and display to prevent accidental use.

Adjusting the speaker volume

Guides users on how to increase or decrease the speaker volume using the volume control.

Activating the external speaker

Explains how to activate and deactivate an external speaker for increased audio output.

Locking and unlocking the keypad

Describes how to lock and unlock the radio's keypad to prevent accidental key presses.

Selecting a zone

Explains how to choose a zone, which is a collection of channels, to organize radio operations.

Other ways of selecting a zone

Details alternative methods for selecting zones using function keys or Quick Access menus.

Selecting a channel

Guides users on how to select a specific channel within a zone for communication.

Limiting call time

Explains the transmit timer feature that limits continuous talk time and allows other users access.

Checking recent calls

Describes how to view and use the list of recent calls to make or return calls.

Setting and viewing the radios time and date

Explains how to set and view the radio's internal clock, including time and date formats.

Updating the radio over the air

Details the process for receiving and installing configuration updates over the air.

Operating in conventional mode

Making a call

Provides step-by-step instructions on how to initiate a voice call on a selected channel and zone.

Making an individual call

Explains how to make a private call to a specific radio user.

Understanding talkgroups

Defines talkgroups and provides examples of different types used for organized communication.

Making a local call

Guides users on making local calls, particularly for analog channels or digital radio-to-radio calls.

Connecting to a telephone network

Explains how to use the radio to connect to a telephone network via DTMF patch calls.

Making an emergency call

Details how to initiate an emergency call to summon help, referring to related sections for modes.

Sending a status message

Describes how to send status updates to inform others about current activity or location.

Receiving calls

Explains how the radio behaves when receiving calls and how to identify the talking party.

Communicating directly with other radios

Describes how to use the talkaround feature to bypass repeaters and communicate directly.

Checking that the channel is clear

Explains how to use the monitor function to check channel activity before transmitting.

Using the radio in different repeater areas

Explains the use of voting groups to automatically select the best communication channel in different repeater coverage areas.

Hearing faint and noisy signals

Describes how to use the squelch override feature to hear all signals, even faint or noisy ones.

Operating in P25 trunking mode

About P25 trunking

Introduces P25 trunking systems, explaining their advantages over conventional systems for channel management.

Checking that the system is available

Guides users on how to verify successful registration on the trunking system's control channel.

Site trunking operation

Explains the 'site trunking' mode, which occurs when system controller issues limit communication to a single site.

P25 phase 2 fallback mode

Mentions the possibility of falling back to Phase 1 mode if there's a fault in the Phase 2 network.

Failsoft operation

Describes 'failsoft' modes (radio-based and infrastructure) that activate when trunking system access is lost.

Making a talkgroup call

Details the process of making a call to a selected talkgroup within a P25 trunking system.

Receiving a talkgroup call

Explains the conditions required to hear calls from other members of a selected talkgroup.

Making an individual call

Guides users on how to make a private call to a specific radio unit on a trunking system.

Receiving an individual call

Describes how the radio displays caller information and rings when receiving an individual call.

Emergency calls

Explains how to summon help by sending an emergency call and entering 'emergency mode'.

Making a phone call

Details how to use the radio to connect to a telephone network and make a phone call, requiring alphanumeric keys.

Unconnected calls

Explains various radio behaviors and audible cues when a call fails to connect.

Failsoft mode operation

Details how failsoft modes (radio-based and infrastructure) operate when trunking access is lost.

Radio-based failsoft

Explains the radio-based failsoft mode where the radio switches to a programmed conventional channel.

Infrastructure failsoft

Describes infrastructure failsoft mode, triggered by a message indicating the system is in failsoft.

Dynamic regrouping

Explains how to request reassignment to a special communications group via dynamic regrouping.

Scanning

About scanning

Introduces the scan feature for monitoring groups of channels or talkgroups for activity.

Activating standard scanning

Guides on selecting and activating standard scan groups, which behave like a separate channel.

Activating background scanning

Explains how to enable background scanning for monitoring while operating on a current channel.

Changing the background scan group assigned to the function key

Details how to assign a specific background scan group to a function key for easy activation.

Activating in-zone scanning

Describes in-zone scanning, which monitors channels within the currently selected zone, automatically switching with zone changes.

Activating talkgroup scanning

Explains talkgroup scanning for monitoring multiple trunked talkgroups and conventional channels.

Making a call while scanning

Guides users on how to initiate a call while the radio is actively scanning channels.

Suspending a channel from a scan group

Explains how to temporarily remove a channel from a scan group using the nuisance delete function.

Editing a scan group

Details how to select and edit existing scan groups for customization.

Selecting a group to edit

Guides users on how to choose a scan group from a list to view or modify its settings.

Viewing group membership

Explains how to view the current members of a scan group, including transmit and priority channels.

Adding a channel to a group

Details the process of adding a new channel to an existing scan group.

Deleting a channel from a group

Describes how to remove a channel from a scan group, noting that priority channels cannot be deleted via this menu.

Changing a groups transmit channel

Explains how to change the designated transmit channel for a scan group, if pre-programmed.

Changing a groups first or second priority channel

Guides users on how to set or change the first and second priority channels within a scan group.

P25 services

Messages

Explains how to send and receive short text messages between radio users, defined at programming time.

Sending a message

Details procedures for sending messages to predetermined contacts or talkgroup administrators.

Sending a message to a person of your choice

Guides on selecting a message and a specific recipient to send it to.

Status update

Describes how to inform other radio users of your current status, such as 'At scene' or 'At lunch'.

Status request

Explains how to ask another radio user to send you their status update.

Call alert

Details how to send a call alert page to notify another user that you wish to talk.

Radio check

Explains how to send a radio check message to determine if a particular radio is available on the system.

Radio unit monitor

Describes the feature to remotely monitor audio activity near another radio user, requiring a software license.

Radio inhibit and uninhibit

Explains how to immobilize ('stun') or restore ('revive') another radio's operation remotely.

Sending a radio inhibit request

Guides on sending a request to make another radio inoperable.

Sending a radio uninhibit request

Details how to send a request to restore operability to a previously inhibited radio.

Location services

About location information

Introduces location services, noting that sending information is primarily for digital channels.

About location statuses

Explains the different location status indicators like 'tracking', 'stored', and 'lost cnx'.

Viewing location information

Guides users on how to view location data such as UTM coordinates, latitude/longitude, course, speed, and UTC time.

Sending location information

Explains methods to send current location data, including via PTT key, function key, or menu.

Receiving and logging location information

Describes how the radio receives and logs location data from other users, storing up to 10 entries.

Accessing logged location information

Details how to access logged location data for team members or recent contacts.

Emergency operation

About emergency calls

Introduces emergency calls, categorizing them into priority, standard, and manual types.

Making a priority call

Explains how to enable the priority call feature to automatically send emergency alerts to the current talkgroup.

Standard emergency mode

Describes how the radio enters 'emergency mode' when the emergency key is pressed, sending alerts to the dispatcher.

Stealth and non-stealth emergency modes

Differentiates between stealth (silent) and non-stealth (audible/visual confirmation) emergency modes.

What happens during an emergency call?

Outlines the phases of an emergency call, including continuous alerts, alternate transmit/receive, and stealth mode communication.

Activating emergency mode

Provides instructions on how to activate emergency mode using function keys or hidden switches.

About manual emergency operation

Explains manual emergency operation, where alerts with alias and location are sent periodically.

Making a manual emergency call

Details the process of initiating a manual emergency call, which involves holding the emergency key.

Receiving a manual emergency call

Describes how the radio displays information when receiving a manual emergency call, including location data.

Canceling a manual emergency call

Explains how to cancel a manual emergency call that you initiated.

Accessing emergency location information

Guides users on how to view the current or last stored location of a radio that sent an emergency call.

Loneworker monitoring

Describes the safety feature for lone workers, including how alarms are activated and responded to.

Activating loneworker monitoring

Details how to turn loneworker monitoring on or off via the menu or a function key.

Responding to a loneworker alarm

Explains how to respond to a loneworker alarm to indicate safety and avoid triggering emergency actions.

Encryption

About encryption

Introduces the encryption feature for making communications private using confidential encryption keys.

About the proper key detect feature

Explains the 'proper key detect' feature, ensuring only matching encryption keys unmute the radio.

Encrypting calls

Describes how to turn encryption on and off, and the effect on outgoing and incoming calls.

Making an encrypted call

Guides users on selecting a channel and transmitting an encrypted call, ensuring encryption is active.

Receiving an encrypted call

Explains how the radio unmutes and decodes encrypted calls if the correct key is stored.

Changing the radios encryption key

Details how to use the 'Change All' menu to modify the encryption key for outgoing calls.

Changing the transmit encryption key

Guides on changing the transmit encryption key using the 'Change all' menu option.

Changing the transmit encryption key back to the default setting

Explains how to reset transmit encryption keys to their default settings using the 'Preset keys' menu.

Changing the encryption keyset

Describes how to change the encryption data associated with loaded encryption keys.

Removing encryption keys from the radio

Explains how to delete encryption keys from the radio to enhance security or manage storage.

Deleting an encryption key

Guides on deleting a single encryption key from the radio using the 'Zeroize key' option.

Deleting all encryption keys

Details the process for erasing all encryption keys from the radio using the 'Zeroize all' option.

Updating encryption keys over-the-air

Explains the Over-The-Air Rekeying (OTAR) feature for updating encryption keys remotely.

Customizing radio settings

Reducing power consumption

Provides methods to reduce the radio's power usage, such as using low power transmit and turning off backlighting.

Turning low power transmit on or off

Guides on enabling or disabling low power transmit mode to conserve battery life in high signal strength conditions.

Changing the volume of all audible indicators

Explains how to adjust the volume level for all audible alerts, including call tones and warning tones.

Changing the volume of keypress tones

Details how to adjust the volume of tones generated when pressing radio keys, indicating action allowance.

Changing to quiet operation

Describes quiet operation mode, which turns off keypress and confirmation tones while keeping others audible.

Changing to silent operation

Explains silent operation mode, where all audible tones are off, allowing only channel traffic to be heard.

Changing the external alert option

Guides on enabling or disabling external alerts, such as car horns, that activate upon receiving a call.

Turning on backlighting

Explains how to turn on or off the automatic backlighting for the keypad and display.

Turning backlighting on momentarily

Describes using a function key to momentarily activate backlighting for a few seconds.

Adjusting the backlighting level

Guides on setting the brightness level of the radio's display backlighting.

Adjusting the display contrast

Explains how to adjust the display contrast to suit different lighting conditions for better readability.

Troubleshooting

When the radio wont turn on

Provides checks for power issues if the radio fails to turn on, such as checking connectors and fuses.

Identifying the radios audible tones

Refers to the audible tones section for help in identifying potential radio problems.

Viewing radio information

Guides users on accessing radio information like firmware version, serial number, and settings via the menu.

Checking the version of your radio using the PTT key (not with hand-held control head)

Provides a method to check radio firmware and hardware versions by using the PTT key during power-on.

Changing the radio ID

Explains how to change the radio's ID, requiring alphanumeric keys and possibly a technician PIN.

Running diagnostics tests

Details how to run various diagnostic tests available in the main menu to troubleshoot issues.

Removing the microphone

Provides instructions on how to carefully remove the microphone grommet and disconnect the microphone plug.

General care

Offers advice on basic maintenance, ensuring connections are secure and cleaning the radio cover properly.

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