TROUBLESHOOTING GUIDE
1. If the information listed in the troubleshooting guide can’t solve your problem, please
email us for help.
2. Failure to keep this unit clean from mineral deposits may affect operation of this unit.
3. Customer failure to follow these instructions may void the warranty.
Disinfecting Instructions
1. Follow steps 1-2 of the previous section on scale removal.
2. Fill the water tank half full. Add in ½ tsp of bleach.
3. Follow steps 4-5 of the previous section on scale removal to complete disinfecting the
humidifier.
End-Of-Season Care and Storage
1. Follow the cleaning instructions when the humidifier will not be used for at least one week,
or at the end of the season. Remove any accessories used with the humidifier and allow the
humidifier and accessories to dry completely before storing.
2. DO NOT store with water inside the base, water reservoir, or tank.
3. Pack the unit safely and store in a cool, dry location.
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Troubleshooting Guide
No mist coming out
Mist is getting small
Bad / Strange smell
No mist coming out
or base leakage
No power
Did not turn on the unit
No water in the water tank
Humidity level or temperature
too high
Stain built up inside water tank
or sink
The floater is installed reversely
Stain built up on the ceramic
plate atomizer
Dirty water
Water getting into the air
outlet
Connect the power adapter
Refer to the instructions
Add water into the water tank
Use in an appropriate area
Clean the water tank or base
as instructed
Install the floater properly
Clean the atomizer
Clean the water tank as
instructed
Use clean water
Drain water from the base
Solution
Cause
Problem
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