26
Troubleshooting Guide
Models 702/741/772
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
8. Excessive mix leakage
into the rear drip pan.
(Cont’d.)
d. The drive shaft works
forward.
d. Call service technician to
correct.
-- --
e. The seal is installed
inside-out on the drive
shaft.
e. Install correctly. 15
f. The wrong type of
lubricant is being used
(example: petroleum base
lubricant.).
f. Use the proper lubricant
(example: Taylor Lube).
-- --
9. Excessive mix leakage
from the door spout.
a. Worn or missing draw
valve o-rings.
a. Replace regularly. 27
b. Inadequate lubrication of
the draw valve o-rings.
b. Lubricate properly. 16
c. The wrong type of
lubricant is being used
(example: petroleum base
lubricant.).
c. Use the proper lubricant
(example: Taylor Lube).
-- --
10. No freezer operation with
the control switch in
AUTO.
a. The unit is unplugged. a. Plug into wall receptacle. -- --
b. Circuit breaker off or
blown fuse.
b. Turn circuit breaker on or
replace fuse.
-- --
c. Beater motor out on reset. c. Reset the freezer. 13
11. Low overrun. a. Worn scraper blade(s). a. Replace regularly. 27
b. The mix feed assembly is
not installed.
b. Install in mix inlet hole. 19
c. Product is broken down
from over-beating.
c. Draw off some product to
allow fresh product to
enter the freezing cylinder.
-- --
12. The freezer door works
loose.
a. The freezer studs are
damaged.
a. Call service technician to
replace studs.
-- --
b. The handscrews are
damaged.
b. Replace the handscrews. -- --
c. There are enlarged holes
in the freezer door.
c. Replace the door. -- --
d. The handscrews are not
tightened.
d. Tighten the handscrews
equally in a crisscross
pattern.
16
e. The beater assembly is
rubbing the back of the
door.
e. Call service technician to
correct the problem.
-- --