TCL Sweeva 6500 User Manual

When the main machine fails, the red indicator light on the main machine will flash, and the relevant voice
prompts will be heard at the same time. If you still cannot solve the fault according to the prompts, please
contact our after-sales service department.
List of Faults
Error 1: The battery is abnormal.
Please refer to the user manual
or the APP.
Error 2: The wheel module is
abnormal. Please refer to the
user manual or the APP.
Error 3: The side brush module
is abnormal. Please refer to the
user manual or the APP.
Error 4: The fan is abnormal.
Please refer to the user manual
or the APP.
• Please open the battery compartment and check whether the battery is properly connected,
and restart the machine.
• The battery temperature is too high or low. Please do not use it until the battery return to the
normal temperature (0℃～40℃/32°～104°F).
• Please check whether the wheels are stuck with foreign objects, and restart the machine.
• Please check whether the side brush is stuck with foreign objects, and restart the machine.
• Please check whether foreign objects are stuck in the fan port, and restart the machine.
• Please clean the dust box and filter, and restart the machine.
Error 5: The rolling brush is
abnormal. Please refer to the
user manual or the APP.
• Please remove the rolling brush, and clean the rolling brush, connection part of the rolling
brush, rolling brush cover and the dust suction port.
• Please restart the machine after cleaning.
Error 6:The laser sensor is
abnormal. Please refer to the
user manual or the APP.
• Please check whether there are foreign objects on the laser sensor, and restart the machine
after cleaning.
Voice Prompt Solution
28
EN

TCL Sweeva 6500 Specifications

General

Wi-Fi	Yes
Noise level	65 dB
Wet mopping	No
Navigation type	Laser Distance Sensor (LDS)
Integrated sensors	Drop sensor, Non-contact distance sensor
Water tank capacity	- L
Dust capacity (base)	4 L
Programming function	-
Dust capacity (total)	0.5 L
Base station functions	Charging, Purification
Vacuum cleaner programs	Pin-n-Go, Area, Auto, Edge, Random room, Repeat, Spot, Turbo
Threshold climbing (max)	20 mm
Air filtration stages quantity	4
Cord length	- m
Charging time	- h
Battery voltage	- V
AC input voltage	220 - 240 V
Battery capacity	5000 mAh
AC input frequency	50 Hz
Filter	HEPA Filter (Washable)
Filter type	HEPA
Package weight	8.9 kg
Number of filters	1 pc(s)
Dimensions (LxWxH)	342 x 342 x 95 mm
Maximum input power	- W
Accessories included	Side Brush×1, Roller Brush ×1 , Filter ×1
Package dimensions (LxWxH)	340 x 431 x 394 mm
Shape	Round
Product color	Black
Dust container type	Dust bag
8900 g	Weight of the packaged product in gram.
Package depth	340 mm
Package width	431 mm
Package height	394 mm
Battery life	3 h

Weight and Dimensions

Width	342 mm
Height	95 mm
Weight	6400 g