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It doesn't charge.
Ensure that both ends of the charging dock power cord
are plugged in. Clean the charging station and TECBOT S1
Series contact points and
that the charging dock
indicator is on.
It doesn't return to the charging dock station.
Put the charging dock in an open area. Place your
TECBOT S1 Series near the charging dock and try again.
whether the charging dock is powered and its
contact points and signal emitter are clean.
Cleaning ability decreased, or dust is dropping.
The dust box has up, the are blocked, and
the V-shaped main brush and edge-cleaning brushes are
entangled. Please turn your TECBOT S1 Series before
maintenance.
Mopping ability decreased.
Clean any dirt on the outlets at the bottom of the water
tank. Check whether the water tank is Fill up the
water tank before starting the cleaning task.
It doesn't return to recharge after partial cleaning or
moving away.
Your TECBOT S1 Series will redraw the map after a
partial cleaning or long-distance movement. It may not
be able to return to recharge if the charging base is too
far away. Manually put your TECBOT S1 Series into the
charging dock.
The scheduled cleaning does not happen.
Ensure your TECBOT S1 Series is turned on. When the
battery is low, the scheduled cleaning will start after the
battery level is above 20%.
surfaces, such as wooden and ceramic tiles.
Operating speed and cleaning times vary according to the
complexity of the room, the amount of debris, the clean-
ing mode, and surfaces’ unique characteristics.
Abnormal noise during cleaning.
Turn OFF your TECBOT S1 Series for cleaning. Clean any
entanglement on the V-shaped main brush, edge-cleaning
brushes, or wheels.
Troubleshooting and FAQs
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