TecJet S Series - TecJet S Common Questions and Answers; Printer Operation & Carriage Movement Issues; Ink Output & Print Quality Troubleshooting

21"/"24"
"
"
"
"
5. Comm on"Questions"and"Answers"
"
"
Number"
Common"questions"
Question"analysis"
Answer"and"solutions"
"
"
"
"
"
"
1"
"
"
"
"
"
After"power"on,"
printer"has"no"action,"
carriage"doesn’t"move"
a)"Check"power"outlet,"cable"and"
power"box"and"see"if"they"are"in"
good"condition."
Check"parts"related"to"power"and"see"if"
there’s"24V"pow er"o utp ut."
b)"Main"board"fused"
Change"fuse"
c)"Led"lamp"in"carriage"board"
does"not"work;"main"board"or"
carriage"board"broken."
Cables"of"26P"need"to"be"connected"
tightly;"Voltage"from "m ain"b oa rd"
abnormal,"then"change"main"board"or"
carriage"board."
d)Carriage"board"servo"driver"
abnormal"
Check"connecting"between"servo"driver"
and"main"board;"change"a"new"servo"
driver."
"
"
2"
"
Carriage"board"moves"
and"can’t"back"ink"
station."
a)"Wrong"signal"from"raster"slip"
Check"raster"slip"and"encoder"
b)"Carriage"moves"left"only"
Cables"of"26P"don’t"connect"well;"change"
new"carriage"board"or"main"board;"
motors"connecting"not"well"or"change"
new"motors."
"
3"
Carriage"board"backs"
ink" station" normally,"
but"hit"the"right"bar."
Original"sensor"broken"
Check"sensor"connecting"
"
"
"
"
4"
"
"
No"ink"from"any"
channel"when"testing"
printhead"
a)"42V"input"abnormal"
Check"if"there’s"42v"voltage"from"power"
box"and"see"if"42v"fuse"in"main"board"has"
been"fused"
b)"printhead"cables"connecting"
Check"printhead"cable"connecting"well"or"
not"
c)"abnormal"carriage"board"or"
printhead"plate"
Change"carriage"board"or"printhead"plate"
"
"
5"
"
Some"channels"no"ink"
output"or"ink"output"
abnormally"
a)"carriage"board"or"printhead"
plate"abnormal"
Change"carriage"board"and"printhead"
plate"
b)"cables"connected"with"
printhead"
Check"the"printhead"cables"
"
6"
Ink"sucking" motor,"
wiper"and"fans"are"
abnormal"
a)"Ink"pump"and"solenoid"valve"
abnormal"
Check"cables,"ink"pump,"solenoid"valve"
and"fans"
b)"main"board"is"broken"
Change"new"main"board"
"
7"
Abnormal"media"
feeding"
a)"motor"connecting"and"motors"
Check"cables"and"feeding"motors"
b)"drive"plate"and"main"board"
Change"new"circuit"board"
"
8"
After"turning"on,"
computer"shows"not"
connecting"or"it"can’t"
a)"printer"IP"and"computer"IP"is"
different"
Set"the"IP"address"again"
b)"internet"cables"can’t"work"
Change"new"internet"cables"