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8.2 ERROR LIST
PROBLEM CAUSE SOLUTION
Control panel
will not start
No power supply to the
stove
Check that the stove is plugged in
Printed circuit fuse has
blown
Replace the fuse. Only to be done by a
Tectro-approved technician
Control panel is defective Replace control panel. Only to be done by
a Tectro-approved technician
Ribbon cable is defective Replace the ribbon cable Only to be done
by a Tectro-approved technician
Printed circuit board is
defective
Replace the printed circuit board Only to
be done by a Tectro-approved technician
Main switch is not turned
on
Turn the main switch on
Stove goes
out, alarm
“AlAr no FirE”
is displayed
The pellet hopper is
empty
Fill the pellet hopper with pellets
The brazier is dirty Clean the brazier
The auger motor is de-
fective
Replace the auger motor Only to be done
by a Tectro-approved technician
Electronic printed circuit
board is defective
Replace the printed circuit board Only to
be done by a Tectro-approved technician
The temperature sensor
has not detected the
minimum temperature
threshold to initiate
start-up
Empty the combustion chamber and start
again if the problem recurs. Contact a
Tectro-approved technician if the problem
persists.
Not enough combustion
air is reaching the fire
Check the following (can be done by
end-user):
- Possible obstruction of the combustion
air inlet pipe at the rear of the stove.
Clean the fresh air inlet pipe.
- Combustion chamber grate slots blocked
and/or too much ash or dirt in combustion
chamber and requires cleaning. Only to be
done by a Tectro-approved technician.
- Heat exchanger in the stove is dirty.
Clean the heat exchanger.
Wooden pellets are not
of a good quality
Try better quality pellets
Auger is blocked Unplug the stove at the mains socket. Re-
move the protective grill from the hopper
and clean the hopper. Carefully clean the
visible parts of the auger. Refit the pro-
tective grille and start again. Contact a
Tectro-approved technician if the problem
persists.
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