TROUBLE SHOOTING
Checkthefollowingbeforecontactingtechnicalsupport:
Problem Cause Solution
The unit does not work.
The powercord is not connected.
Insert the plug into the wall out-
let.
The water container is full.
Remove the water from the con-
tainer.
The water container has not
been replaced correctly.
Place the water container in the
correct position.
The device does not
dehumidify.
The air filter is clogged. Clean the air filter.
The temperature or relative
humidity in the room where the
device is operating is too low.
It is normal that the device does
not dehumidify in these condi-
tions.
The dehumidifier works,
but reduces the relative
humidity insufficiently.
The room is too large.
We recommend using a dehu-
midifier with a greater capacity.
There are too many sources of
humidity.
We recommend using a dehu-
midifier with a greater capacity.
There is too much ventilation.
Reduce ventilation (e.g. close cur-
tains and shut doors).
CONDITIONS OF WARRANTY
Thereisatwo-yearwarrantyonyourdehumidifierfromthedateofpurchase.Allmaterial
or manufacturing defects will be repaired free of charge.
Thefollowingapplies:
• Allclaimsforcompensation,includingconsequentialdamage,willnotbeentertained.
• Anyrepairsorreplacementofcomponentsduringthewarrantyperiodwillnotresult
inanextensionofthewarrantyperiod.
• Thewarrantywillexpireifanyalterationshavebeenmade,notgenuinecomponents
havebeenfittedorifthedehumidifierhasbeenrepairedbyathirdparty.
• Componentssubjecttonormalwearandtear,suchastheairfilter,arenotcoveredby
thewarranty.
• Thewarrantyisonlyvalidonpresentationoftheoriginal,unaltered,anddate-
stamped purchase receipt.
• Thewarrantydoesnotcoverdamagecausedbyactionsthatdeviatefromthoseas
describedintheuser’smanualorbyneglect.
• Transportationcostsandtherisksinvolved duringthetransportation ofthe
dehumidifierorcomponentsshallalwaysbefortheaccountofthepurchaser.
Topreventunnecessaryexpenses,werecommendthatyoualwayscarefullyreadtheuser’s
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