Do you have a question about the Teltonika MSP500 and is the answer not in the manual?
The MSP500 is a specialized tracking terminal designed for vehicle monitoring and management, offering a comprehensive suite of features for connectivity, data acquisition, and remote control. Its primary function is to provide real-time location tracking and various operational data, enabling users to monitor vehicle performance, ensure safety, and optimize logistics.
The core functionality of the MSP500 revolves around its ability to track a vehicle's position using GNSS (Global Navigation Satellite System) and communicate this data via GSM (Global System for Mobile Communications) networks. It also incorporates Bluetooth for short-range wireless communication, expanding its connectivity options. The device is equipped with internal GNSS and GSM antennas, simplifying installation by eliminating the need for external antenna placement.
A key feature of the MSP500 is its RS232 interface, which supports ESC/POS printers. This allows for the generation of physical printouts, potentially for trip summaries, delivery confirmations, or other relevant data directly from the vehicle. This capability is particularly useful in applications requiring on-the-spot documentation.
Powering the device is an internal Ni-Mh battery, providing backup power and ensuring continuous operation even if the main vehicle power supply is interrupted. This internal battery enhances the reliability of tracking and data logging.
Beyond basic tracking, the MSP500 integrates a buzzer and a relay, which are crucial for its speed limiting functionality. This system operates by switching the fuel pump power supply, effectively controlling the vehicle's speed based on predefined parameters. This feature is invaluable for enforcing speed regulations, promoting safer driving, and potentially reducing fuel consumption.
The device is designed to detect movement and ignition status. Movement detection can be based on an accelerometer, while ignition detection relies on the vehicle's power voltage. These inputs allow the MSP500 to intelligently record data, distinguishing between periods of active driving and periods when the vehicle is stationary. It can make records based on time intervals (e.g., every 300 seconds), distance traveled (e.g., every 100 meters), or changes in vehicle orientation (e.g., a 10-degree turn). It also records when the vehicle stops, typically after a specified period of inactivity with the ignition off.
Data collected by the MSP500, including GNSS coordinates, GSM signal strength, I/O status, and other operational parameters, is sent to a configured server. This data transmission can be configured to occur at regular intervals, such as every 120 seconds if a record has been made. The device supports both TCP and UDP protocols for data sending, offering flexibility in network communication.
The MSP500 is designed for ease of use, from initial setup to ongoing operation. The physical installation involves gently removing the device cover, inserting a Micro-SIM card, and connecting the internal battery. It is crucial to ensure the Micro-SIM card's cut-off corner points forward to the slot for correct insertion. The battery should be positioned carefully to avoid obstructing other components.
Configuration of the MSP500 is primarily performed using the Teltonika Configurator software, which runs on Microsoft Windows operating systems. This software requires the MS .NET Framework to be installed on the computer. The configurator provides a graphical interface to adjust various settings, including GPRS parameters (APN, username, password, domain, port, and data sending protocol), data acquisition parameters, and I/O elements.
Before connecting the device to a computer for configuration, it needs to be powered up using a DC voltage power supply (10-30 V). The connection to the computer is made via a USB B-Type cable. USB drivers must be installed on the computer for proper communication with the device. These drivers can be downloaded from Teltonika's website and installed through a straightforward process.
The Configurator software allows users to load existing configurations from the device or a file, save modified configurations to the device or a file, update firmware, read records, reboot the device, and reset the configuration to default factory settings. The "Status window" within the Configurator displays real-time information about the device, including GNSS status, GSM details, I/O information, and maintenance data.
For quick setup, the MSP500 supports SMS commands. Users can send specific SMS messages to the device to configure essential GPRS settings, such as the APN, APN username, APN password, server domain, port, and data sending protocol. This provides a convenient way to configure the device remotely or without direct computer access. After successful SMS configuration, the device synchronizes its time and begins updating records to the configured server.
The device's default configuration includes optimal parameters for track quality and data usage, but these can be customized to meet specific operational requirements. The movement and ignition detection settings, as well as the conditions for making records (e.g., time, distance, angle change), are all configurable.
Maintaining the MSP500 involves several key aspects to ensure its longevity and reliable performance. One critical precaution is that Micro-SIM card insertion or removal must only be performed when the device is powered off, with both external voltage and the internal battery disconnected. Failure to do so can damage the SIM card or prevent the device from detecting it.
The device is designed with a robust power supply system, using a SELV (Safety Extra-Low Voltage) limited power source with a nominal voltage of +12 V DC and an allowed range of +10 V to +30 V DC. Users are advised not to disassemble the device. If the device is damaged, particularly if the power supply cables are not isolated or the isolation is compromised, it is crucial not to touch the device before unplugging the power supply.
Regular firmware updates are a part of maintenance, which can be performed through the Teltonika Configurator software. This ensures the device operates with the latest features, bug fixes, and performance enhancements.
The MSP500 is susceptible to water and humidity, so it should be protected from these elements. Installation and handling during a lightning storm are prohibited to prevent damage and ensure safety.
For optimal performance and to avoid mechanical damage, it is recommended to transport the device in an impact-proof package. During operation, the device should be placed so that its LED indicators are visible, as these provide visual cues about the device's operational status.
Before unmounting the device from a vehicle, the ignition must be turned OFF. This prevents potential electrical issues or data corruption.
When connecting the device to a PC, it is important to use appropriate cables. Teltonika is not responsible for any harm caused by using incorrect cables for connection between the PC and the MSP500.
Finally, users are cautioned against using the MSP500 in a way that distracts the driver or causes inconvenience due to its placement, especially concerning OBD II placement. The device must not interfere with the driver's operation of the vehicle. If there are uncertainties about proper connection or installation, consulting qualified personnel or representatives of the vehicle model is advised.
| GNSS | GPS, GLONASS, GALILEO, BEIDOU |
|---|---|
| Internal High Gain GNSS antenna | Yes |
| Internal High Gain GSM antenna | Yes |
| Case material | Plastic |
| SMS | Yes |
| GPRS | Yes |
| Ignition detection | Yes |
| Crash detection | Yes |
| Over Speeding detection | Yes |
| Green Driving detection | Yes |
| Jamming detection | Yes |
| Excessive Idling detection | Yes |
| Towing detection | Yes |
| Device Type | Tracker |
| Connectivity | Bluetooth |
| GPS Accuracy | 2.5m |
| Accuracy | 2.5m |
| Hot start | < 1 s |
| Warm start | 25s |
| 2G bands | 850/900/1800/1900 MHz |
| Data transfer | GPRS, SMS |
| Bluetooth | Bluetooth 4.0 |
| Operating temperature | -40 °C to +85°C |
| Storage temperature | -40 °C to +85°C |
| Operating humidity | 5% to 95% (non-condensing) |
| Mounting | Magnetic mount |
| Time Synchronization | Yes |
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