TEMPUR Arc - Page 16

16
EN
Product: Beds and bed parts
Product Warranty What’s covered?
Bed bases, bed frames and
headboards
5 years Material defects due to faulty
workmanship or materials.
Adjustable beds electrical components:
motor, remote control, and LED lights
2 years Material defects due to faulty
workmanship or materials.
What will we do?
Where a valid claim is made in accordance with the TEMPUR
®
Warranty, the Manufacturer
shall offer, at its own discretion, to either repair the defective product or provide an
equivalent replacement product free of charge.
The Manufacturer will refund the reasonable delivery cost of returning a defective product
for repair or replacement so long as the claim is valid under the terms of this TEMPUR
®
Warranty and the product is returned from an address in the same country as the
authorised retailer the product was purchased from. The repaired or replacement product
will be delivered free of charge to an address in the same country as the authorised retailer
the product was purchased from. In all other circumstances, any delivery costs associated
with any repairs or replacements are the purchaser’s responsibility.
In the event of replacement, the Manufacturer shall endeavor to provide a replacement
product from the same line. However, if the product line has been discontinued or the
product is otherwise not available, the Manufacturer reserves the right to provide a
replacement product that, in the Manufacturer’s sole discretion, is similar to the defective
product.
The Warranty provides cover from the date of purchase (or date of manufacture in the case
of ex-display/demonstration products) of the original product. It is not renewed on the
provision of a repaired or replaced product. In these circumstances, the Warranty will run
for the remainder of the period starting from the original purchase or manufacture date, as
applicable.