3G 11N Wireless Router
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Appendix Ⅱ: Troubleshooting
In this part some questions and problems shown during
the Router’s usage and installation will be given
suggesting answers. If your problems are not in the list,
please log into our website www.tenda.cn or send an
E-mail to support@tenda.cn, and we will reply you in
the earliest time.
1. Why can’t I login to the Web interface of the
Router after entering the IP address in the
address field?
Step 1: check the Router if it works well. Once the
device is powered on for a few seconds, the SYS
indicator on the panel will be turned on. If it is not,
please contact us.
Step 2: check the network cables if it is good and the
corresponding indicator is “Always ON”. Sometimes, the
indicator is “Always ON”, but it does not mean it gets
through.
Run “Ping” command and check if it can ping the
Router’s LAN IP address 192.168.0.1. If it is OK, please
make sure your browser does not access the Internet by
proxy server. If the ping fails, you can press the “RESET”
button for 7 seconds to restore to default settings. And
then repeat the ping operation. If it still does not work,
please contact us.
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