TeraTron Desktop KeyReader Plus - Troubleshooting

Desktop KeyReader Plus
Operating Manual
Operating Manual
Desktop KeyReader Plus
©TeraTron GmbH
Page 9 of 12
Document Version 1.0
Date: February 25, 2021
Author: Marcel Mörchen
DesktopKeyReaderPlus_EN.docx
6. Troubleshooting
• Desktop KeyReader Plus fails to read the key data even though the left LED indicates that the
device is ready.
Please check that
- the USB port being used supplies a minimum of 500mAh (USB 2.0 standard)
- the USB cable is not plugged in to a passive USB hub
- the USB cable has not been extended using another cable.