Tesla Roadside Assistance is available to you 24 hours a day, 365 days a year, for the duration of
your warranty period. Tesla Roadside Assistance is also available to speak with roadside service
professionals to answer any questions and explain the proper procedure for transporting your
vehicle.
When contacting Tesla Roadside Assistance, please provide:
•
The Vehicle Identification Number (VIN). The VIN is displayed when you touch Controls >
Software. The VIN can also been seen on the upper dashboard by looking through the
driver's side of the windshield.
• Your exact location.
• The nature of the problem.
If available in your region, you can also expedite your request, by choosing the Roadside
Assistance option in the Tesla mobile app.
NOTE: For a detailed description of Tesla's Roadside Assistance policy, go to the support page
on the Tesla web site for your region.
Regional Phone Number(s)
China: 400-910-0707
NOTE: The phone number is also available by touching Controls > Service.
Contacting Tesla Roadside Assistance
233Roadside Assistance
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