Tesla Model 3 - Charging Connection Issues; Wall Connector Error Codes

• See the About Autopilot on page 80 sections “How It
Works” and “Cleaning Cameras and Sensors” for
more on the radar location and care needed if
clearing dirt / debris from that area of the vehicle.
• See Cleaning on page 169 for general cleaning tips
and cautions.
Once the radar regains adequate visibility, the alert will
clear and both Trac-Aware Cruise Control and
Autosteer should again be available.
If this alert persists throughout subsequent drives but no
obstruction is visible on the front bumper where the
radar is located, contact Tesla Service at your earliest
convenience. Your vehicle is OK to drive in the
meantime.
(APP_w222)
Cruise control unavailable
Reduced front camera visibility
Trac-Aware Cruise Control and Autosteer are
unavailable because one or more of the front cameras in
your vehicle is blocked or blinded by external conditions.
Continue to your destination. Your vehicle is OK to drive.
Trac-Aware Cruise Control and Autosteer will remain
unavailable while a front camera lacks adequate
visibility. Cameras can be blocked or blinded due to
many factors that include:
•
Dirt or debris on the camera surface
•
Environmental conditions like rain, fog, snow, or dew
•
Bright sunlight or glare from another light source
•
Condensation (water droplets or mist) on the camera
surface
This is often a temporary issue that will clear up when
condensation evaporates or a particular environmental
condition is no longer present.
If the alert does not clear by the end of your drive,
inspect and clean the front camera area at the top
center of the windshield before your next planned drive.
Check the camera surface for condensation, dirt, or
other debris and attempt to clear any obstruction. See
the
About Autopilot on page 80 sections “How It
Works” and “Cleaning Cameras and Sensors” for more
on front camera location and tips for careful cleaning.
Although condensation on the inside of the front camera
enclosure cannot be wiped clean, you can usually clear it
quicker by following these steps:
1. Pre-condition the cabin with the temperature set to
High and A/C turned ON.
2.
Turn on the front windshield defroster.
Once all front cameras regain adequate visibility, the
alert will clear and both
Trac-Aware Cruise Control and
Autosteer should again be available.
If this alert persists throughout subsequent drives but no
front camera obstruction is visible, contact Tesla Service
at your earliest convenience. Your vehicle is OK to drive
in the meantime.
(APP_w224)
Cruise control unavailable
Continue driving to allow cameras
to calibrate
Trac-Aware Cruise Control and Autosteer are
unavailable because the cameras on your vehicle are not
fully calibrated. Continue to your destination. Your
vehicle is OK to drive.
Trac-Aware Cruise Control and Autosteer will remain
unavailable until camera calibration is complete.
Your vehicle must maneuver with great precision when
features like Trac-Aware Cruise Control and Autosteer
are active. Before these features can be used for the first
time, the cameras must complete an initial self-
calibration. Occasionally, one or more cameras can
become uncalibrated.
For your convenience, a calibration progress indicator is
displayed on the touchscreen. Calibration typically
completes after your vehicle has driven 20-25 miles
(32-40 km), but the distance varies depending on road
and environmental conditions. For example, driving on a
straight road with highly visible lane markings helps the
cameras calibrate quicker.
See Drive to Calibrate Cameras on page 81 for more
information.
When calibration is complete, Trac-Aware Cruise
Control and Autosteer should be available.
If the alert persists and camera calibration has not
completed after your vehicle has driven 100 miles (160
km) or more, or Trac-Aware Cruise Control and
Autosteer remain unavailable despite successful camera
calibration, contact Tesla Service at your earliest
convenience. Your vehicle is OK to drive in the
meantime.
(APP_w304)
Camera blocked or blinded
Clean camera or wait for it to
regain visibility
One or more of the vehicle cameras is blocked or
blinded due to external conditions. When the cameras
cannot provide accurate visual information, some or all
Autopilot features may be temporarily restricted.
Troubleshooting Alerts
207Consumer Information