Tesla Model 3 - Page 210

Cameras can be blocked or blinded due to many
factors that include:
• Dirt or debris on the camera surface
• Environmental conditions like rain, fog, snow, or dew
• Bright sunlight or glare from another light source
•
Condensation (water droplets or mist) on the
camera surface
Continue to your destination. This is often a temporary
issue that will clear up when condensation evaporates
or a particular environmental condition is no longer
present.
If the alert does not clear by the time you reach your
destination, check the camera surface for condensation,
dirt, or other debris.
For camera locations, see About Autopilot on page 80.
Clean the camera as necessary before your next
planned drive by gently wiping the camera lens with a
soft damp cloth.
If you continue to see this alert after cleaning the
cameras, check the inside surfaces of the door pillar
camera enclosures for condensation.
Although condensation on the inside of the camera
enclosures cannot be wiped clean, you can usually clear
it quicker by following these tips:
1.
Pre-condition the cabin with the temperature set to
High and A/C turned ON.
2.
Turn on the front windshield defroster.
3.
Direct the air vents toward the door pillar cameras.
For more information on cleaning cameras and
removing condensation, see Cleaning Cameras and
Sensors on page 82.
If the alert does not clear by the end of your next
planned drive, despite camera cleaning and following
the tips above to remove condensation, schedule
service at your convenience. The vehicle is OK to drive
in the meantime.
(CC_a001)
Unable to charge – Insucient
grounding
Check outlet or wiring for proper
grounding
What this alert means:
No ground connection detected in the Wall Connector.
What to do:
Make sure the Wall Connector is properly grounded. If
uncertain, consult your electrician to ensure proper
grounding at your circuit breaker or power distribution
box and that appropriate connections are made to the
Wall Connector.
(CC_a002)
Unable to charge – Insucient
grounding
Disconnect and retry or use
dierent equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path.
Possible Line to ground or Neutral to ground fault.
What to do:
Try again by disconnecting the Wall Connector from the
vehicle and reconnecting. If the problem persists, turn
OFF the circuit breaker servicing the Wall Connector,
wait 10 seconds, turn the circuit breaker ON again, then
try reconnecting the Wall Connector to the vehicle. If
the problem persists, contact Tesla.
(CC_a003)
Unable to charge - Wall Connector
GFCI tripped
Disconnect and retry or use
dierent equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path.
Possible Line to ground or Neutral to ground fault.
What to do:
Try again by disconnecting the Wall Connector from the
vehicle and reconnecting. If the problem persists, turn
OFF the circuit breaker servicing the Wall Connector,
wait 10 seconds, turn the circuit breaker ON again, then
try reconnecting the Wall Connector to the vehicle. If
the problem persists, contact Tesla.
(CC_a004)
Unable to charge – Wall Connector
issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1. Contactor not working
Troubleshooting Alerts
208 MODEL 3 OWNER'S MANUAL