(PCS_a054)
Unable to charge
Check for an extension cord or bad
utility wiring
Charging has been interrupted because the onboard
charger in your vehicle has detected an unusually large
voltage drop.
Likely causes of this issue include:
• Problems with the building wiring and/or the wall
outlet.
• An extension cord or other wiring that cannot
support the requested charge current.
This issue can also result from turning on electric
devices that draw a lot of power from the same branch
circuit while the vehicle is charging.
If this issue has occurred multiple times at your normal
charging location, contact an electrician to inspect the
electrical installation. They should check the following:
•
Any installed charging equipment and its connection
to the building wiring.
•
The building wiring, including any wall outlet used
with a Mobile Connector.
•
The electrical connection to the power utility line
where it enters the building.
Discuss with the electrician whether the charge current
on the vehicle should be lowered, or if the installation
should be upgraded to support a higher charge current.
As this alert is usually specific to external charging
equipment and power sources, and it does not typically
indicate an issue with your vehicle that can be resolved
by scheduling service, it is recommended that you:
•
Try charging with multiple, dierent types of
charging equipment at dierent locations.
•
Contact an electrician to inspect the wiring and
equipment at your normal charging location.
You can also try charging your vehicle using a Tesla
Supercharger or Destination Charging location, all of
which can be located through the map on your vehicle's
touchscreen display. See Range Assurance on page 72
for more details. Additional third-party charging stations
may also be available in your area to help you to
pinpoint the issue.
For more information on troubleshooting Mobile
Connector or Wall Connector status lights, refer to the
product's Owner's Manual at Charging & Adapter
Product Guides. If using other external charging
equipment, refer to the manufacturer's provided
documentation for troubleshooting tips.
(UI_a013)
Air pressure in tires very low
PULL OVER SAFELY - Check for flat
tire
This alert indicates that one or more of the tires on your
vehicle is extremely low or flat.
The tire pressure monitoring system (TPMS) has
detected that the air pressure in one or more of your
tires is
significantly lower than the recommended cold
pressure (RCP). This recommended pressure is displayed
on the Tire and Loading information label.
You should pull over carefully as soon as possible. In a
safe location, check for a flat tire.
You can request Tesla roadside assistance options
(mobile tire, loaner wheel, tow) if required. See
Contacting Tesla Roadside Assistance on page 195 for
more information.
In a non-emergency situation, it is recommended that
you visit your local Service Center for assistance.
The alert will clear once the TPMS has a consistent tire
pressure measurement for each of your tires within 3 psi
of the recommended cold pressure.
For more information on tire pressure, inflation, and
maintenance, see Tire Care and Maintenance on page
163.
(UI_a014)
Air pressure below
recommendation for tires
Check pressure and refill air as
needed
This alert does NOT indicate that there is a flat tire.
The tire pressure monitoring system (TPMS) has
detected that the air pressure in one or more of your
tires is at least 20% lower than the recommended cold
tire pressure. This recommended pressure should be
displayed on the Tire and Loading information label.
See Maintaining Tire Pressures on page 163 for detailed
information on how to keep the tires properly inflated.
This alert may appear in cold weather because the tire
pressure decreases when cold.
• Although drops in tire pressure are expected in
colder weather, air should still be added to maintain
the recommended cold tire pressure.
•
The alert may clear as the vehicle is driven. This is
because the tires will warm up and the tire pressure
will increase.
Troubleshooting Alerts
221Consumer Information
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