Tesla Model 3 - Page 224

◦ Even if the alert clears, the tires should still be
refilled with air once they have cooled. The
recommended cold tire pressure should be
maintained.
If you repeatedly see this alert for the same tire, have
the tire inspected for a slow leak.
For more information on tire pressure and inflation, see
Tire Care and Maintenance on page 163.
(UMC_a002)
Unable to charge - Mobile
Connector GFCI tripped
Disconnect and retry or use
dierent equipment
The vehicle cannot charge because the ground-fault
circuit interrupter (GFCI) in the Mobile Connector has
tripped.
Like the GFCI in a wall outlet, this feature is designed to
stop the
flow of electricity when there is a problem. It
has interrupted charging to protect your vehicle and
the charging equipment.
This could happen for many reasons. The problem could
be in the charge cable, the charge handle, the charge
port, or even an onboard vehicle component.
Inspect the charge port as well as the charge handle for
pooled water or unusual levels of moisture.
•
If you find excessive moisture, wait and let both the
inside area of the charge port and the exposed
portion of the charge handle dry
suciently before
trying again.
Inspect the charge equipment for damage.
•
If the cable is in any way damaged or deteriorated,
do not use it. Try dierent charging equipment
instead.
•
If the cable is in good condition, try charging again
with the same Mobile Connector.
If the issue persists and prevents charging, try charging
with dierent charging equipment.
As this alert is usually specific to external charging
equipment and power sources, and it does not typically
indicate an issue with your vehicle that can be resolved
by scheduling service, it is recommended that you:
•
Try charging with multiple, dierent types of
charging equipment.
You can also try charging your vehicle using a Tesla
Supercharger or Destination Charging location, all of
which can be located through the map on your vehicle's
touchscreen display. See Range Assurance on page 72
for more details. Additional third-party charging
stations may also be available in your area to help you
to pinpoint the issue.
For more information on troubleshooting Mobile
Connector status lights and charging issues, refer to the
product's owner's manual.
(UMC_a004)
Unable to charge with Mobile
Connector
Voltage too high / Try a dierent
wall outlet
The vehicle cannot charge, or charging is interrupted,
because either the Mobile Connector:
•
Detects the wall outlet voltage is too high.
OR
•
Detects an unexpected increase in supply voltage
from the wall outlet.
Try charging the vehicle with a dierent wall outlet.
If the vehicle starts to charge, the issue was likely with
the original wall outlet. It is recommended that you
contact an electrician to inspect the building wiring
connection to that outlet.
If the vehicle still does not charge when you try a
dierent wall outlet, try charging at a dierent location.
As this alert is usually specific to external charging
equipment and power sources, and it does not typically
indicate an issue with your vehicle that can be resolved
by scheduling service, it is recommended that you:
•
Try charging with dierent wall outlets.
•
Try charging with dierent charging equipment.
You can also try charging your vehicle using a Tesla
Supercharger or Destination Charging location, all of
which can be located through the map on your vehicle's
touchscreen display. See Range Assurance on page 72
for more details. Additional third-party charging
stations may also be available in your area to help you
to pinpoint the issue.
For more information on troubleshooting Mobile
Connector status lights and charging issues, refer to the
product's owner's manual.
Troubleshooting Alerts
222 MODEL 3 OWNER'S MANUAL