(CHG_w037)
Unable to charge - Wall connection
too hot
Outlet or Wall Connector wiring
must be checked
High temperature detected by Wall Connector alerts
indicate the building connection to the Wall Connector
is getting too warm, so charging has stopped to protect
the wiring and Wall Connector.
This is not typically an issue with your vehicle or your
Wall Connector, but rather an issue with the building
wiring. This may be caused by a loose building wiring
connection to the Wall Connector and can be
fixed
quickly by an electrician.
To regain normal charge operation, contact an
electrician to inspect the building wiring connection to
the Wall Connector. They should make sure that all
wires are properly connected and torqued according to
the installation guide for the Wall Connector.
Wall Connector installation guides can be found here.
(CP_w043)
Charge port door sensor fault
Charge port may not operate as
expected
One of the charge port door sensors is not functioning
normally. When this occurs, the charge port may be
unable to accurately sense the charge port door
position and the charge port may not operate as
expected.
•
The charge port latch may intermittently remain
engaged when the charge port door is opened.
•
The charge port light may illuminate only
intermittently when the charge port door is opened.
If you encounter these or similar behaviors while the
alert is present, try closing the charge port door and
then opening it again to restore normal function.
For more information, see Opening the Charge Port on
page 172.
For more information on charging, see Charging
Instructions on page 172.
Troubleshooting Alerts
252 MODEL X Owner's Manual
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