Texas Instruments TI-99/4A User Reference Guide

Maintenance and Service Information
When returning your computer for repair or replacement. return the computer console, power
cord. and any Command Modules which were involved when the difficulty accun-ed, For your
protection, the computer should be sent insured: Texas Instruments cannot assume any
responsibility for loss or damage to the computer during shipment. It is recommended that the
computer be 3hippcd in its original container to minimize the possibility of shipping damage.
Otherwise, the computer should be carefully packaged and adequately protected against shock
and rough handling. Send shipments to the appropriate Texas Instruments Service Facility listed
in the warranty. Please include information on the difficulty experienced with the computer as
well as return address information including name, address. city, state and zip code.
If you cannot determine whether the console or the TI Color MonitorNideo Modulator has
failed. both units must be returned.
If the computer is in warranty. it will be repaired or replaced under the terms of the Limited
Warranty. Out-uf-wan-amy units ill Heed uf service will be rqmircd or replaced with
reconditioned units (at TI's option), and service rates in effect at the time of return will be
charged. Because our Service Facility serves the entire United States. it is not feasible to hold
units while
providing service estimates. For advance information cOllcerllillg ~crvice char~es.
please call our toll-free number listed on the followin?; pa?;e.
NOTE: Thp. Color Monitor is too large to be sent via U.s. parcel post (fourth-class mail) but may
be
sent via first-class mail or by common carrier.
EXCHANGE CENTERS
If your computer requires service, instead of returning the unit to your dealer or to a service
facility for repair or replacement. you may elect to exchange the unit for a factorY'reconditioned
computer of the same model (or equivalent model specified by TI) by bringing it in person to one
of the exchange centers which have been established across the United States. A handling fee
will
be charged by the exchange center for in-warranty exchanges of the computer console and/
or TI Color MonitorNideo Modulator. Out'of-warranty exchanges will be charged at the rate~" in
effect at the time of exchange.
To determine if there is an exchange center in your area, look for Texas Instruments Exchange
Center ill the wlli le l.ld/!,es uf yuul lelel.lIIUllC direclory. l)l look. under lhe Calculator and Adding
Machine heading in the yellow pages. Please call the exchange center for availability and
exchange fee information. Write Consumer Relations for further details and the location of the
nearest exchange center.
V-2
User's Reference Guide

Texas Instruments TI-99/4A Specifications

General

Brand	Texas Instruments
Model	TI-99/4A
Category	Desktop
Language	English