Premier Elite ComIP Installation Manual
12 INS273-6
• Press / and then enter the six digit XXXXXX Account Number you were given in the
app
• Press / then / (Dial Attempts) enter a minimum of 2
• Press / twice
• Press / and edit the Areas you wish to receive notifications for.
• Press / then / and toggle the reporting options on or off, depending on what
you want to receive notifications of. Use the / button to toggle each option on or off.
• Press / then / and scroll across the screen and use the / button to
toggle option 7 Connect Via IP ON (an I will be shown on the screen)
• If you chose SIAII as the Protocol in previous steps scroll once more to Option 8 and toggle
Send SIA Text to ON (a T will be shown).
• Press /
DO NOT EXIT ENGINEERS MODE YOU MUST SETUP POLLING FOR THE SYSTEM TO WORK
CORRECTLY.
Control Panel Setup for Polling
To setup the Control Panel for Polling do the following:
• Press / twice
• Press then / twice (Global Options/System Timers)
• Scroll to Poll IP Every
• Press / and then enter a value 15 minutes (015).
The polling time is controlled by the server and may be changed.
Enable Digi, Dial All Numbers & Test Call
To test the settings, initialize a Push Notification and update the IP address in the app a test call
should be carried out. Please ensure the Digi is Enabled, Dial All Numbers is enabled for systems
with multiple communication devices installed.
Digi Enabled & Dial All Numbers
If you have more than one communication device connected to the control panel, Dial All Numbers
MUST be enabled; continuing from the previous steps:
• Press / then (Digi Options)
• Press / then / scroll through the options and ensure Digi is Enabled (E shown
on Screen) and Dial All Numbers (A shown on screen)are on, Use the / button to
toggle each option on or off.
• Press /
Initialise a Test Call
• Press / then / (Start Test Call)
• Press to start the test call. All communication devices on the system will carry out a test
call.
Once completed and if successful you will receive a notification from the Control Panel to the app.
Do not exit Engineers mode yet. Please read below:
Optional Additional Panel Settings
Due to the nature of routers and services provided by the ISP, devices of all types can just "drop off"
a network, certain circumstance may cause an ATS Failure to be displayed to the end user. The
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