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TGM 18k Series - User Manual

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INSTALLATION&OPERATION INSTRUCTION MANUAL
FOR
CEILING &FLOOR AIR-CONDITIONING UNIT

Questions and Answers

  • J
    jameshaynesAug 17, 2025
    What to do if the TGM 18k remote is not working?
    • S
      Sandra BaileyAug 17, 2025
      If your TGM Air Conditioner doesn't receive signals from the remote, it might be due to direct sunlight or strong light affecting the signal receiver, or the batteries may be depleted. Try eliminating these factors or replacing the batteries.
  • C
    Cody PottsAug 19, 2025
    How to fix condensation on my TGM 18k Air Conditioner?
    • F
      fwrightAug 19, 2025
      If you find moisture drops on the air outlet and grille of your TGM Air Conditioner, it's likely due to operating in a humid environment for an extended period. Adjust the grille and vane to align with the wind supply direction and select 'High speed' mode to reduce condensation.
  • M
    Mr. Victor MillerAug 22, 2025
    Why won't my TGM 18k turn back on right away?
    • J
      Jessica LewisAug 22, 2025
      If your TGM Air Conditioner won't restart immediately after being shut down, it's because the unit delays running for 3 minutes after stopping as a protective measure.
  • W
    williamkelleyAug 26, 2025
    What to do if my TGM 18k doesn't turn on after a power outage?
    • K
      Kristin EdwardsAug 26, 2025
      When the power restores, if the TGM Air Conditioner can't run, it's because the memory circuit of the microcomputer has been cleared. Please start the air conditioner using the remote controller.
  • J
    Jack MaloneAug 28, 2025
    Why is my TGM 18k Air Conditioner not blowing air when heating starts?
    • W
      William FranklinAug 28, 2025
      If your TGM Air Conditioner isn't supplying air at the beginning of heating, it's designed to prevent blowing cold air until the indoor heat exchanger warms up, which usually takes about 2-5 minutes.
  • J
    jorothAug 31, 2025
    Why does my TGM 18k stop blowing air after a few minutes in heating mode?
    • M
      Mariah DunlapAug 31, 2025
      If your TGM Air Conditioner stops supplying air after running for 5-10 minutes in heating mode, it's likely entering defrost mode automatically because the outdoor temperature is quite low or the humidity is too high. Please wait for a moment.
  • T
    Trevor AlvaradoSep 2, 2025
    Why is my TGM 18k not blowing air in dehumidifying mode?
    • M
      matthew33Sep 2, 2025
      If your TGM Air Conditioner isn't supplying air in dehumidifying mode, the indoor unit fan may stop running to prevent condensate evaporation and save energy.
  • S
    sjacksonSep 5, 2025
    Why does my TGM 18k Air Conditioner blow out moisture in cooling mode?
    • A
      Alexandra HallSep 5, 2025
      If your TGM Air Conditioner blows out moisture in cooling mode, it is caused by too high temperature and humidity of the room. It will eliminate when the temperature and humidity reduces.
  • A
    Andrew SmithSep 8, 2025
    What causes cracking sounds in my TGM 18k Air Conditioner?
    • J
      justinleeSep 8, 2025
      If you hear a crack sound from your TGM Air Conditioner, this is caused by heat expansion or contraction of plastics.
  • B
    brownmeganSep 12, 2025
    Why does my TGM 18k smell bad?
    • R
      Richard BushSep 12, 2025
      If the air blown out from your TGM Air Conditioner is smelly during operation, it may be due to tobacco or cosmetics stuck inside the unit.

Summary

NOTICES TO USERS

Safety Notices

Important safety information to prevent injury and property damage.

Use notices

Guidelines for safe and effective operation and maintenance.

PARTS NAME AND FUNCTION

Indoor unit components

Components and display panel of the indoor unit.

Outdoor unit components

Components of the outdoor unit.

INTRODUCTION OF CONTROLLERS

Remote controller operation

Details the functions and operation of the remote control unit.

PREPARATIONS FOR INSTALLATION

Installation site selection

Criteria for choosing suitable indoor and outdoor installation locations.

Installation base preparation

Steps for preparing the installation base and components.

INSTALLATION OF THE UNIT

Outdoor unit installation

Specific steps for installing the outdoor unit.

Indoor unit wall mounting

How to mount the indoor unit on a wall.

Indoor unit ceiling installation

Steps for installing the indoor unit in the ceiling.

Refrigerant pipe installation

Details on installing and connecting refrigerant pipes.

Tubing for pipeline

Guidelines for selecting and routing pipes based on capacity and length.

Condensate pipe installation

Instructions for installing drain pipes for condensate.

SYSTEM CHECK AND TEST RUN

Pre-run checks

Checks to perform before starting the unit.

Test run and debugging

Procedures for testing and debugging the unit.

Check and accept

Final checks and handover procedures.

MAINTENANCE AND UPKEEP

Before maintenance

Precautions and cleaning guidelines before performing maintenance.

Maintenance during operation

Routine maintenance tasks during the operating season.

Long stop period maintenance

Procedures for preparing the unit for a long shutdown.

TROUBLESHOOTING

Malfunction analysis

Analysis of common phenomena and their causes.

Self-fault diagnostic function

Explanation of indoor and outdoor unit fault codes.

ELECTRIC WIRING

Wiring construction and precautions

Guidelines and safety measures for electrical wiring.

Power wiring diagrams

Diagrams showing power wiring for different unit types.

Power wires specification

Specifications for power wires based on model and capacity.

TGM 18k Series Specifications

General IconGeneral
BrandTGM
Model18k Series
CategoryAir Conditioner
LanguageEnglish

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