TLX Matrix Switch ASCII API V5 20 Rev. I, January 2019
Error and Status Codes
1.1 0001 – Syntax error.
1.2 0002 – The command is missing an input port field.
1.3 0003 – The command is missing an output port field.
1.4 0004 – The command has multiple input fields, but only 1 is allowed.
1.5 0005 – The command has multiple output fields, but only 1 is allowed.
1.6 0006 – The input port value is out of range.
1.7 0007 – The output port value is out of range.
1.8 0008 – The command contains an invalid character.
1.9 0009 – A port value of 9999 is not allowed in this command.
1.10 0010 – A SNMP error occurred (only a DCS switch will generate this error).
1.11 0011 – An error occurred while attempting an internal fork command.
1.12 0012 – API received a command that is not allowed.
1.13 0013 – Not enough memory to process the command
1.14 0014 – File I/O error; an error occurred while reading or writing a file.
1.15 0015 – The switch control process is not responding.
1.16 0016 – The command references multiple chassis, but the Switch only has one.
1.17 0017 – A macro was sent with a semi-colon ( ; ) but the switch is unidirectional.
Unidirectional switches do not allow port numbers after a semi-colon.
1.18 0018 – Partition or Restrictive port failure.
1.18.1 0019 – The connection cannot be made because of a blocking condition in the
internal switch matrix.
Error 10: This error code is no longer in use.
Error 11, 13, 14, 15: Internal program error: Contact Thinklogical
®
if you get this message.
Error 12: API V5 does not use this error code.
Product Serial Number (MM-YY1234)
Thinklogical products have a unique serial number, which includes a date-code, printed on an
adhesive label that is affixed to the unit. The format for the date-code is 2 digits for the month, dash, 2
digits for the year, plus at least four digits for a unique unit number. For example:
05-170129 indicates the unit was built in the 5
th
month of 2017 and is unit number 129.
Connection to the Product
Connections and installation hardware for our products use industry-standard devices and
methods. All wiring connections to the customer equipment are designed to minimize proprietary or
customized connectors and cabling. Power connections are made with regionally appropriate power
cords and approved methods.
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