TS 970 Transfer Switch
PM163 REV 0 20/02/05 43 Thomson Power Systems
15. PRODUCT RETURN POLICY
Thomson Power Systems uses a Return Material Authorization (RMA) process. Please complete the
Return Authorization Request Form (available on our web page) for return of goods, warranty
replacement/repair of defective parts, or credit consideration and fax to the appropriate department.
Returns only: Email sales@thomsonps.com
Warranty replacement/Warranty Repair: Email support@thomsonps.com
Upon receipt of your request, Thomson Power Systems will confirm with a copy of our Order
Acknowledgement via fax advising the RMA number which should be used to tag the defective
controller prior to shipment.
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