T300 T550 Hardware Installation Guide. Page 16
9. Warranty
TimeTools Limited warrants the T300 and T550 appliances to be free from defects in material and workmanship during a
three-year period.
TimeTools Limited warrants GPS/GNSS antennas , GPS amplifiers, antenna cables and any integral batteries to be free
from defects in material and workmanship during a 12-month period.
The Warranty begins on the date the unit is shipped from TimeTools.
TimeTools’ liability under this Warranty is limited to repairing or replacing, at TimeTools’ option, the defective equipment
and providing upgrade version changes for firmware. In case of repair, the product must be returned to an authorized
TimeTools Solutions Service Centre.
This Warranty does not apply if repairs are required due to acts of nature beyond TimeTools’ control such as, but not
limited to, lightning strikes, power surges, misuse, damage, neglect, or if repairs/modifications have been made or
attempted by anyone other than personnel authorized by TimeTools.
Disclaimer
IN NO EVENT WILL TIMETOOLS LIMITED BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES FROM THE SALE OR USE OF THIS PRODUCT.
THIS DISCLAIMER APPLIES BOTH DURING AND AFTER THE TERM OF THE WARRANTY. TIMETOOLS LIMITED
DISCLAIMS LIABILITY FOR ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A SPECIFIC PURPOSE.
Repair and Returns
To obtain service under this Warranty, contact TimeTools at the address below during the Warranty period to receive a
Return Material Authorization (RMA) number and shipping instructions. Then ship the product, transportation prepaid, for
inspection.
Ship to:
TimeTools Limited
Attn: RMA XXXXXXX
2 Silverend Business Park,
Brettell Lane,
Brierley Hill. DY5 3LG.
UK.
One-way shipping is the Customer's responsibility. TimeTools will pay the charges to return ship the equipment.
However, if the returned product is not found to be defective, then the buyer will be liable for all shipping charges. If the
buyer is located outside of the UK, then they will be liable for any duties and taxes payable, if applicable.
TimeTools will not be responsible for dismounting and remounting of the NTP server, for unauthorized returns or for
returns that do not list the RMA number and quantity returned on a packing list attached in plain view on the outside of
the shipping container.
2020 TimeTools Limited. All Rights Reserved.
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