Toro 74268 - The Toro Total Coverage Warranty; Instructions for Obtaining Warranty Service

Landscape
Contractor
Equipment(LCE)
TheToroTotalCoverageWarranty
ALimitedWarranty(seewarrantyperiodsbelow)
ConditionsandProductsCovered
TheT oroCompanyanditsafliate,T oroWarrantyCompany,pursuantto
anagreementbetweenthem,jointlypromisetotheoriginalpurchaser
torepairtheToroProductslistedbelowifdefectiveinmaterialsor
workmanship.
Thefollowingtimeperiodsapplyfromthedateofpurchasebytheoriginal
owner:
ProductsWarrantyPeriod
AllMowers
•Engine**
2years
•Battery1year
•Attachments1year
Mid-SizeWalk-BehindMowers
2years
GrandStand
TM
Mowers5yearsor1,200hours*
•Frame
Lifetime(originalowneronly)***
ZMaster
®
Z400,Z500Mowers
4yearsor1,200hours*
•Engine
2years**
•Frame
Lifetime(originalowneronly)***
ZMaster
®
G3Mowers5yearsor1,200hours*
•Frame
Lifetime(originalowneronly)***
*Whicheveroccursrst.
**SomeenginesusedonT oroLCEProductsarewarrantedbytheenginemanufacturer.Kawasaki
FXengineshavea3yearwarrantytermforresidentialuse.Residentialusemeansuseofthe
productonthesamelotasyourhome.
***LifetimeFrameWarranty-Ifthemainframe,consistingofthepartsweldedtogethertoformthe
tractorstructurethatothercomponentssuchastheenginearesecuredto,cracksorbreaksin
normaluse,itwillberepairedorreplaced,atToro’soption,underwarrantyatnocostforparts
andlabor.Framefailureduetomisuseorabuseandfailureorrepairrequiredduetorustor
corrosionarenotcovered.
Thiswarrantyincludesthecostofpartsandlabor,butyoumustpay
transportationcosts.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourToroProductcontainsadefectinmaterialsor
workmanship,followthisprocedure:
1.ContactanyAuthorizedToroServiceDealertoarrangeserviceattheir
dealership.T olocateadealerconvenienttoyou,refertotheY ellow
Pagesofyourtelephonedirectory(lookunder“LawnMowers”)or
accessourwebsiteatwww.T oro.com.Youmayalsocallthenumbers
listedinitem#3tousethe24-hourT oroDealerlocatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
ServiceDealer.Thedealerwilldiagnosetheproblemanddetermine
ifitiscoveredunderwarranty.
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’s
analysisorwiththeassistanceprovided,contactusat:
RLCCustomerCareDepartment
ToroWarrantyCompany
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
888-865-5676(U.S.Customers)
888-865-5691(Canadacustomers)
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator’sManual.Suchroutine
maintenance,whetherperformedbyadealerorbyyou,isatyourexpense.
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemission
systemandenginewarrantycoverageonsomeproducts.
Thisexpresswarrantydoesnotcoverthefollowing:
•Costofregularmaintenanceserviceorwearparts,suchaslters,
fuel,lubricants,tune-upparts,bladesharpening,brakeandclutch
adjustments.
•Anyproductorpartwhichhasbeenalteredormisusedandrequires
replacementorrepairduetonormalwear,accidents,orlackof
propermaintenance.
•Repairsnecessaryduetoimproperfuel,contaminantsinthefuel
system,orfailuretoproperlypreparethefuelsystempriortoany
periodofnon-useoverthreemonths.
•Pickupanddeliverycharges.
GeneralConditions
Allrepairscoveredbythesewarrantiesmustbeperformedbyan
AuthorizedToroServiceDealerusingToroapprovedreplacementparts.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidentalorconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythiswarranty,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletion
ofrepairsunderthiswarranty.
Allimpliedwarrantiesofmerchantability(thattheproductistfor
ordinaryuse)andtnessforuse(thattheproductistforaparticular
purpose)arelimitedtothedurationoftheexpresswarranty
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,orlimitationsonhowlonganimpliedwarrantylasts,so
theaboveexclusionsandlimitationsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedT oroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirT oroDistributor(Dealer)toobtainguarantee
policiesforyourcountry,province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor’sserviceorhavedifcultyobtainingguarantee
information,contacttheT oroimporter.Ifallotherremediesfail,youmaycontactusatToroWarrantyCompany.
374-0252RevA