Toro TITAN MX5480 - Warranty Information; Obtaining Warranty Service

TimeCutter
TheToroTotalCoverageWarranty
and
TITAN
Mowers
LimitedWarranty(seewarrantyperiodsbelow)
ConditionsandProductsCovered
TheT oroCompanyanditsafliate,ToroWarrantyCompany,pursuantto
anagreementbetweenthem,jointlypromisetotheoriginalpurchaser
torepairtheT oroProductslistedbelowifdefectiveinmaterialsor
workmanship.
Thefollowingtimeperiodsapplyfromthedateofpurchasebytheoriginal
owner:
ProductsWarrantyPeriod
TimeCutterandMXMowers
Residentialuse
2
–3years
•Engines
1
—ResidentialuseKawasaki–3years
Kohler–3years
Toro–3years
TimeCutterandMXMowersCommercialuse30days
•Engines
1
—Commercialuse
Kawasaki–3years
Kohler–90days
Toro–90days
TITANMowers–Residentialor
Commercialuse
3yearsor240hours
3
•Engines
1
—Residentialor
Commercialuse
Kawasaki–3years
Kohler–2years
•Frame
Lifetime(originalowneronly)
4
TITANMXMowers–Residentialor
Commercialuse
3yearsor400hours
3
•Engines
1
—Residentialor
Commercialuse
Kawasaki–3years
Kohler–2years
•Frame
Lifetime(originalowneronly)
4
AllMowers
•Attachments1year
•Battery90daysPartsandLabor
1yearPartsonly
•BeltsandTires90days
1
SomeenginesusedonT oroProductsarewarrantedbytheenginemanufacturer.
2
Residentialusemeansuseoftheproductonthesamelotasyourhome.Useatmorethanone
locationisconsideredcommercialuseandthecommercialusewarrantywouldapply.
3
Whicheveroccursrst.
4
LifetimeFrameWarranty-Ifthemainframe,consistingofthepartsweldedtogethertoformthe
tractorstructurethatothercomponentssuchastheenginearesecuredto,cracksorbreaksin
normaluse,itwillberepairedorreplaced,atToro'soption,underwarrantyatnocostforparts
andlabor.Framefailureduetomisuseorabuseandfailureorrepairrequiredduetorustor
corrosionarenotcovered.
Thiswarrantyincludesthecostofpartsandlabor,butyoumustpay
transportationcosts.
Warrantymaybedeniedifthehourmeterisdisconnected,altered,or
showssignsofbeingtamperedwith.
OwnerResponsibilities
YoumustmaintainyourT oroProductbyfollowingthemaintenance
proceduresdescribedintheOperator'sManual.Suchroutine
maintenance,whetherperformedbyadealerorbyyou,isatyourexpense.
InstructionsforObtainingWarrantyService
IfyouthinkthatyourToroProductcontainsadefectinmaterialsor
workmanship,followthisprocedure:
1.ContactanyAuthorizedT oroServiceDealertoarrangeservice
attheirdealership.Tolocateadealerconvenienttoyou,referto
theYellowPagesofyourtelephonedirectory(lookunder“Lawn
Mowers”)oraccessourwebsiteatwww.T oro.com.Youmayalso
callthenumberslistedinitem#3tousethe24-hourT oroDealer
locatorsystem.
2.Bringtheproductandyourproofofpurchase(salesreceipt)tothe
ServiceDealer.Thedealerwilldiagnosetheproblemanddetermine
ifitiscoveredunderwarranty.
3.IfforanyreasonyouaredissatisedwiththeServiceDealer’s
analysisorwiththeassistanceprovided,contactusat:
CustomerCareDepartment,RLCDivision
ToroWarrantyCompany
8111LyndaleAvenueSouth
Bloomington,MN55420-1196
Tollfreeat866-216-6029(U.S.customers)
Tollfreeat866-216-6030(Canadiancustomers)
ItemsandConditionsNotCovered
Thereisnootherexpresswarrantyexceptforspecialemissionsystem
coverageandenginewarrantycoverageonsomeproducts.Thisexpress
warrantydoesnotcoverthefollowing:
•Costofregularmaintenanceserviceorparts,suchaslters,fuel,
lubricants,oilchanges,sparkplugs,airlters,bladesharpening/worn
bladeonmowers,cable/linkageadjustments,orbrakeandclutch
adjustments
•Componentsfailingduetonormalwear
•Anyproductorpartwhichhasbeenalteredormisusedandrequires
replacementorrepairduetoaccidentsorlackofpropermaintenance
•Repairsnecessaryduetoimproperbatterycare,failuretousefresh
fuel(lessthanonemonthold),orfailuretoproperlypreparetheunit
priortoanyperiodofnon-useoveronemonth
•Pickupanddeliverycharges
•Operationalmisuse,neglect,oraccidents
•RepairsorattemptedrepairsbyanyoneotherthananAuthorized
ToroServiceDealer
GeneralConditions
Allrepairscoveredbythesewarrantiesmustbeperformedbyan
AuthorizedT oroServiceDealerusingT oroapprovedreplacementparts.
NeitherTheToroCompanynorToroWarrantyCompanyisliablefor
indirect,incidentalorconsequentialdamagesinconnectionwiththe
useoftheToroProductscoveredbythiswarranty,includingany
costorexpenseofprovidingsubstituteequipmentorserviceduring
reasonableperiodsofmalfunctionornon-usependingcompletion
ofrepairsunderthiswarranty.
Allimpliedwarrantiesofmerchantability(thattheproductistfor
ordinaryuse)andtnessforuse(thattheproductistforaparticular
purpose)arelimitedtothedurationoftheexpresswarranty.
Somestatesdonotallowexclusionsofincidentalorconsequential
damages,orlimitationsonhowlonganimpliedwarrantylasts,so
theaboveexclusionsandlimitationsmaynotapplytoyou.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveother
rightswhichvaryfromstatetostate.
CountriesOtherthantheUnitedStatesorCanada
CustomerswhohavepurchasedToroproductsoutsidetheUnitedStatesorCanadashouldcontacttheirT oroDistributor(Dealer)toobtainguarantee
policiesforyourcountry,province,orstate.IfforanyreasonyouaredissatisedwithyourDistributor'sserviceorhavedifcultyobtainingguarantee
information,contacttheToroimporter.Ifallotherremediesfail,youmaycontactusatT oroWarrantyCompany.
AustralianConsumerLaw:AustraliancustomerswillnddetailsrelatingtotheAustralianConsumerLaweitherinsidetheboxoratyourlocalT oro
Dealer.
374-0258RevD