Toshiba 24PS10E - Reference Section; Troubleshooting Common Issues

33
Media
Player
Media
Format
File
Extention
Video/Audio
codec
Note
Movie
Flash
Video
(FLV1)
.v Video)
Sorenson
H.263(FLV1)
H.264(MPEG-4AVC)
Audio)
MPEG-1/2Layer3
MPEG-2/4LCAAC
L-PCM
ADPCM
3GPP .3gp Video)
MPEG-4part2
H.264(MPEG-4AVC)
Audio)
MPEG-2/4LCAAC
Motion
JPEG
.avi
.mov
Video)
JPEG
Audio)
L-PCM
ADPCM
Music
MP3 .mp3 MPEG-1/2Layer-3 Maximumnumberofles:1999/folder
MP4 .mp4
.m4a
MPEG-2/4LCAAC
WMA .wma WMA7/8/9/Std
WMA9Pro
WAV .wav L-PCM
ADPCM
MPEG-1/2Layer-3
WMA7/8/9/Std
WMA9Pro
Reference section
Troubleshooting
Beforecallingaservicetechnician,pleasecheck
thefollowingtableforapossiblecauseofthe
symptomandsomesolutions.
Symptom and solution
TV will not turn on
• Makesurethepowercordispluggedin,and
thenpress1.
• Theremotecontrolbatteriesmaybedead.
Replacethebatteries.
No picture, no sound
• Checktheaerialconnections.
No sound, picture OK
• Thesoundmaybemuted.Press2+,−or
.
• Thestationmayhavebroadcastdifculties.
Tryanotherchannel.
Poor sound, picture OK
• Thestationmayhavebroadcastdifculties.
Tryanotherchannel.
Poor picture, sound OK
• Checktheaerialconnections.
• Thestationmayhavebroadcastdifculties.
Tryanotherchannel.
• AdjustthePICTUREmenu.
Poor reception of broadcast channels
• Checktheaerialconnections.
• Thestationmayhavebroadcastdifculties.
Tryanotherchannel.
• MakesuretheColour Systemisproperlyset.
Teletext problems
• Checktheaerialconnections.
 Goodperformanceoftextdependsona
goodstrongbroadcastsignal.